July 2023 by Debbie Lloyd
I have been 3 times with the same parcel since last Tuesday. I can?f get in until after work so its been around 6pm/6:30pm on all 3 occasions. This isn?t acceptable, please can the store manager get more staff trained in counter services
July 2023 by Sam Steer
Can't pick up my package at 16:20 because the person at the counter in the very open shop said it's closed despite PO opening hours until 2200.Amazon literally dropped my package off 5 minutes before. I can even see the package in the shop
February 2023 by kedrey1
Waste of time calling this place a post office. Never any staff available who are trained to operate the post office system. I have more wasted trips to this place than successful ones.I remember when Pumpherston had a real post office!Get the staff trained before this facility is shut down and lost.
November 2022 by Peter Torbuer
unfriendly, not helpful personal, refusing me service during opening hours. They close anytime during day as they wish, not respecting official opening hours. This should be public service. Not happy. waste of time.
November 2022 by Duane Kellock
Post office open till 9pm but there were no trained staff on when I went (7.30pm). Waste of a journey. Going by previous reviews, it seems a common occurrence. Shouldn't offer a service they can't fulfil.
September 2022 by Thomas McAlpine
Waste of time .. what are the actual opening hours ?The post office counter is never open when I am in. Such a shame was great when it had a seperate counter up the back.
September 2022 by Marta Lapawa
Time 17.23 post office shut
August 2022 by David Smith
I've yet to visit and successfully manage to get anyone that can assist at the Post Office counter. Disappointing, as the shop is decent!
March 2022 by Monika Szymanska
The post office ist mostly close because staff doesn't know how to send a parcels.????? DISAPPOINTED it is the only post office open long and you still can't use it, ??
September 2021 by Carmen Pratt
Very rude and everytime use post office always assume you want signed for never ask,
July 2021 by Carmen Ricketts
Very rude and everytime use post office always assume you want signed for never ask,
