March 2024 by Coconutmilk G
As a person who has stayed in quite a few 5-star hotels for business trips and also youth hostels for some personal solo trips, I would like to say that Mercure Livingston is actually quite a ok hotel. I have also stayed at a chain runner hotel twice before, which has a higher rating than Mercure locally. However, personally, I find Mercure's room and bed good enough to me. Perhaps the interior decoration may appeared somewhat dated to some people, but I find it quite acceptable. The only issue is that they don't have an elevator, and the shower is a bit close to the wall. Apart from that, everything else is good.
March 2024 by David James
Good Hotel. Nice breakfast. Rooms clean as normal. 3rd visit to hotel and staff recognised me.
March 2024 by Ann Cocking
Full of homeless
March 2024 by Helen Murray
Friendly pleasant staffLovely clean room with everything i could needBrakfast was
March 2024 by Shaun Mclaughlin
Rooms were very nice with a comfy bed. Food was good with a good selection of food made by Mikey and dechlan. And the service was good from Lisa, Mo and Sam. Overall it was a great time.
March 2024 by Polska ABDN
The food and staff was amazing. The rooms were a bit old but still great. The location leaves something to be desired if you do not have a car however the staff and atmosphere more than makes up for it. I highly recommend it.
March 2024 by Aidengaming 03
Mikey and Dechlan did an absolute fantastic job of my food !!Lisa , mo and Sam gave us such an amazing experience at the hotel couldn?t ask for more !Thanks everyone !!
March 2024 by Vicki Paton
I had to stay here for a week due to business. Upon arrival we were greeted by nikki in a warm and welcoming manner and check in was super easy. Each day after work we were greeted with a smile and hello by both nikki and Rebecca and it just made the stay more enjoyable and made us feel even more welcome after our check in on the first night.We had meals included in our bookings and the food prepared by both Mikey and dechlan was to a very high standard. The breakfast had a wide range to choose from and it was all freshly prepared.The servers Lisa, Muhammed and Samantha all went above and beyond with our drinks and meals, serving in the most professional manner.I'll definitely be back guys, keep up the good work.
March 2024 by Jack Stupart
Arrived on Monday evening and was greeted with a smile all staff have went above and beyond especially Rebecca ,lisa,Nikki ,samantha and mo have never felt happier staying away from home as I am usually unsettled ? I did bother reception a few times about keys ect but never once did they moans or seem irritated would definitely stay again and again ,the food made by Mikey and Declan makes me not wanna leave, Caesar salad with chicken and dressing on the side is unreal ??10/10
March 2024 by blair alston
Rooms: Great rooms, a little dated but that being said the cleanliness of them was good enough and had great room services (fresh towels every day etc)Service: Service was great, very helpful staff and all very welcoming and accommodating. Had a big group of people and let us rearrange tables so we can be round each other.Location: it?s very easy to get to local shops and right across from the shopping centre.Side notes: food and drinks a bit expensive but it is what it is. The food and menu is great. Don?t put your key card next to anything electronic or you will be locked out ?Thanks for the welcoming stay,Happy to come back next week.
February 2024 by Neil McKenzie
Clean, warm, and comfortable.Great staff, really made a difference.Examples includeLisa for her empathy and humanityAnnie for being lovely and her exemplary service.Arleta for her initiative and for going the extra mile.
February 2024 by Ian Patmore
Great location and friendly helpful staff. Adequate accommodation (could do with refresh). Great quality
February 2024 by min chen
Warm service at the front desk and considerate early check-in! The staff member Arlete introduced the many benefits of becoming a member and helped me add points to my membership card. In short, I felt at home! The breakfast is very rich, close to the shopping mall, and one-stop shopping and dining!Rooms: Clean and tidy with good lighting
February 2024 by william atkinsom
Had a wonderful stay very comfortable bed warm room great dinner and a wonderful breakfast let the chef know wonderful poached eggs many thanks to all the team looking forward to coming
February 2024 by Paul Seabridge
staff very helpful, restaurant is quite expensive, food was nice but not exactly lots of it, room was a good size and well heated, TV good size as was the bed which whilst quite firm was comfy, bathroom dated, carpets throughout the hotel and décor are very dated with some of the carpets thread bear in places such as stairwell and hallways although they seem to be wearing ok in the bedroom, (i do recall having the same carpets back in the mid 1990s)Food & drinks: food and drink is quite expensive compared to other restaurants close by.to be fully accurate the food whilst not a great deal of it, is good quality though.
