August 2025 by natalie Burns
Hello was in your Livingston branch today to retune a dress I bought for my sisters baby shower. Before I even got the dress on the zip burst open. When I bought the dress it was a bit big so couldn?t understand why it had burst. I went into the store to get a refund. I used the self check out and it didn?t print me out a receipt and there was nobody in sight to ask about it so I left. I checked online if a could get a refund with proof of purchase on my banking app. I spoke to a lovely lady that told me she was getting a manger. The manger came over didn?t say a word to me and was just chewing on her chewing gum. She handed me a gift card and I said I wanted a refund. She was extremely rude and told me I wasn?t getting one without a receipt. Shocking service and her attitude was extremely disrespectful. I left the shop feeling very uncomfortable. Now I have a gift card I do not want to go back to the shop after the awful experience I had.
December 2024 by Stephen Cook (Steve)
Mens section has only cream or black clothes. Absolute joke.
December 2024 by Jennifer Totten
Nice big shop
June 2024 by Alex Kova
Not sure if Management cares enough, but for the past 2 weeks after 17:00 fitting rooms are closed because apparently the shop is short staffed. Guys sort yourself out!
May 2024 by Eva
Unsure if these get read but xanthe who works at the livingston store was an absolute gem to be served by. So lovely and helpful, deserves the recognition
April 2024 by ????? ????????
The fitting rooms are closed 30 min before closing time. Spoke to manager, she refused to let me try clothes.
February 2024 by Bhanu prasad Goud
Very polite staff
January 2024 by Amy Marshall
Manager on duty today had a terrible attitude. Was a young man who spoke to me. Very rude to me at the cash desk and not helpful at all.
November 2023 by Damian Popio?ek
Worst service ever seen nobody wants to help, I had to waiting 15 mins to buy something when there was na que
May 2023 by Alyson Gray
Stood waiting to be taking at the cash desk and was completely ignored by 4 members of staff for someone to walk up behind me and be taken. Will not be back!
April 2023 by Kelsey Moir
Great customer service
January 2023 by ??????? ???????
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January 2023 by Douglas Adams
OK if you're about 70
April 2022 by Sue Ruddick
Always purchase something! Nicely laid out and tidy.Staff member very helpful
January 2022 by Fay McBride
Nice selection of clothes for my son. Speedy service and store was not over crowded
