August 2025 by Nicole Kubczak
Mackenzie had fantastic customer service, provided me with all the information i needed and let me get the best deal possible. couldn't fault the guy; super chatty and friendly. fab experience!
August 2025 by Moira MacKenzie
We went to the Livingston branch this afternoon and Kieran could not have been more helpful in helping my husband choose a mobile phone - customer service was impeccable. Many thanks!
August 2025 by Heather Matulaitis
Travelled to this currys today to return an id mobile phone which is a part of currys as a company, therefore is advertised across all id mobile websites saying you can return phone back to any currys store. Went in and the person working the phone area/ young lady who had a sales manager badge on proceeded to tell us they don't accept phones back to that store and never have. Then when I questioned her and asked her to call another store to see if they did it there and why not that store she then told me Falkirk do it but no one in the store including herself know how to deal with it. So from lying about the policy then admitting she doesn't know how to do it, I felt it such poor service could have just been honest and now due to poor knowledgeable staff At the Livingston currys I now need to pay 30 pounds postage to post the phone back. Terrible attitude and service won't be back.
July 2025 by ?ukasz
I come here to buy laptop no one help, no recomended that shop
July 2025 by Lisa Fullerton
I was in today and first spoke with a man who was not very helpful at all and not interested in helping i left the store to make a call and when i went back in a girl called Brooke dealt with me and i cannot thank her enough she went above and beyond for me and she really deserves the recognition absolutely outstanding customer service from her the rest of staff didn?t seem very helpful nor happy
July 2025 by Francis Chacko
Don?t ever try this shop , such a great waste of time and incompetent staff
Was about to buy a washing machine completed all process including delivery time etc and the chap asked me to show physical I?d card like passport or DV for payment ?????? I didn?t have one in hand , so all one hour wasted ,, Never ? recommend this shop ,
June 2025 by Natasha Jansen
Purchased a fridge freezer and washing machine for new house with help from Adam and were really impressed with the customer service, knowledgeable about the products and fast delivery and install 2 days later! Thank you Adam
June 2025 by Stephen Gallacher
Cracking
June 2025 by AJ Fakoya
Have always got quick service from the company and all the staff are keen to help with any enquiries. 2 devices purchased so far. More to come
May 2025 by Jayden McNeill
One Star ? Damaged Washing Machine After Just One Month
I bought a washing machine from Currys just a month ago, and it?s already having issues. It?s extremely loud during use, and something just doesn?t seem right with how it runs.
We had an engineer come out to take a look, and he told us it looked like the machine had been dropped or damaged before it was even delivered to us. That?s completely unacceptable for a new appliance.
Very disappointed with the condition this was sold to us in. I expected much better from Currys. Would not recommend based on this experience.
May 2025 by Keith Reid
Took a while for someone to serve
April 2025 by Jenny M
Staff were helpful when we were there to buy appliances but when we had issues afterwards, they were not very helpful. You can?t contact the store by phone or email, you have to physically go back to talk to them, which I did despite not living that close. The store manager said she would call me within 48 hours to resolve our issue and we never heard from them again. I wouldn?t use Currys again due to the poor customer service following purchases - glad we didn?t take out their insurance as I can?t imagine that is efficient!
March 2025 by Samie Ghauri
Bought a hob from Livingston branch. I was guided by Conor who was very honest and helped me through the entire process that led to I buying it from Currys. Good customer service.
March 2025 by Mike Ritchie
Went looking for a new fridge freezer, we were ignored by all the sales staff, and the only member of staff who spoke to us was the person at the door asking if we got everything we wanted when we walked out. I can't remember a time when this particular store hasn't been this way so I don't know why I was surprised. Ordered elsewhere.
February 2025 by adam Cuther
A few months ago, I took my laptop to Currys for a screen replacement. I chose them over a local service center because of the brand reputation and their 7-day repair guarantee. However, the repair took over two weeks, and they charged me an excessive amount of money.
To make things worse, the display they installed was absolutely terrible. On my high-end laptop, they gave me the worst possible screen?worse than what you'd find on an £80 Chromebook.
I strongly advise against getting your devices repaired at Currys?you'll regret it.
