January 2023 by Ciaran101
Very slow service - staff seemed more interested in chatting and pointless tasks rather than serving customers . In que for 10 mins and only 3 people ahead of me served - very disappointing
July 2022 by tracey forrest
Absolutely worst management ever.. stood by and watched other staff bullying staff who had bipolar then pretended to care .. this woman laura walker should never be in charge of staff .. try the phone number it doesn?t work because they dont want people contacting them.. she does staff out of sick money, made staff with covid work and i have screenshots to prove it .. she is not a manager she has no people skills whatsoever, im going to newspaper with story about her .. watch this space
May 2022 by Colin Neal
Went in for a quick bite and a cuppa, nice seating area good staff
May 2022 by Jon Macmillan
Visited on Thursday night. Young lady serving was first class! A real credit to Costa. Had an issue with rogue cup getting lid to fit. Staff dealt with this immediately and could not have been more helpful. Lad serving had great cust service and perfect humour alongside this. Again a credit to Costa as this level of service is sadly lacking elsewhere. Female Manager/supervisor is clearly doing good job as she was there and assisted well. Keep up this level of customer care.
May 2022 by Sarah X
Drinks are good , food is OK! Staff could be better they were actully very rude to my 11 year old daughters
May 2022 by RM !
Say for a bit and had a coffee and sandwich...coffee was OK and the sandwich was blah but the service was good
April 2022 by craig strachan
Nice staff and good coffee. Was able to sit and relax while I had the coffee
February 2022 by Sa. Al
One of my favorite places when visiting Livingston Outlet. Excellent service and energetic and courteous staff.
February 2022 by sharon moorhouse
At Costa you expect to wait a while longer than most places but the authorities here was exceptionally long. Sadly staff need to step up a gear meandering seems the best description. Coffee was delicious as usual but ?Worth the wait.
September 2020 by anne d
Pleasant experience and seated right away. Covid 19 secure. Lovely coffee and cakes. Would def recommend
August 2019 by Pat Beattie
Simply the best coffee on the market
August 2019 by 3fabiod
Great service from the stsff and well made coffee sets up the goid experience. Is akso a great place to sit and chat or just watch the wotkd go by . Highly recommended
July 2019 by george gibson
A lovely coffee staff are polite and very helpful. I bought a couple of packs of the Costa coffee and the coffee was good
June 2019 by cujimeScotland
Dropped in for a quick coffee as we had been on our feet for hours, the place was very busy and tables weren't being cleared. coffee was ok though.
May 2019 by Andy Robins
Tired of Starbucks? Still want to be a cool kid who drinks coffee like a 1940s existentialist? You are in luck. This place has all your coffee needs.