September 2023 by John Howitt
Some decent phones there no bad prices
August 2023 by julie westie
Although meant to be two separate lines for trade insurance and buying. Both staff members were dealing with trade ins. Had to wait a while. Was ready to leave when a shop floor colleague stepped in.
June 2023 by David Edwards
Great selection of electronics staff are very helpful and polite
June 2023 by Gregor Moon
Used to go into this shop to purchase any decent games and had no problem at all but just went in recently to try and hand in items that are perfectly working and they got checked out and I was given a quote for them and I was relatively happy with the quote, I?ve just received a phone call saying my items can?t be processed and I need to come and pick them up. I was given no reasoning as to why they couldn?t be processed which is shocking customer service from them. I will never shop or attempt to trade in items ever again
May 2023 by Lewis Horsburgh
Feel completely let down by a store I have used religiously for the last few years. Tried to trade in a phone, handed it in on Monday and was assured things would be sorted by Tuesday, no contact by email or phone, went into store today only to be rather rudely given my phone back and told it had failed testing due to scratches on the screen protector, something that could have been communicated to me by phone. When I queried this by stating that it was scratches on the screen and not the protector I was rudely responded to with ?it?s definitely failed then?. Personally I feel attacked as if I was needing to grab a quick cash injection or something, whilst I accept these things are run of the mill and phones will fail etc. I do at least expect to be treated like a human being with at least an ounce of quality customer service, will not be back.
May 2023 by Stuart Fletcher
Everything I have bought from here has proved to be good quality and value. Staff are very helpful at the livingston store. Will continue to use CEX as my preferred 2nd hand electronics store.
April 2023 by Papa Zappa
Quite like this shop where you can buy sell or exchange items
February 2023 by Stephen Powell
Yes go into Livingston as it is where I work and shop at 15 mins fro m East Calder,Yes sometimes I trade DVD movies but don't get much back in money for them ,That's the only thing wrong with CEX .
February 2023 by Heather provan
The knowledge of staff is quite good however some staff are more helpful than others even when the other member of staff asks them for advice
February 2023 by Pat Murphy
Helpful staff clean shop well laid out
December 2022 by Mike Ogbonnaya Mike Ikpo
Courage and persistency are everything in trade and finding the best expert who can manage your trade and teach you how to make profits as you invest.
She has a broker that offers an understanding platform for minded investors and she is the best when it comes to trading monitoring. She advised and persuaded me to invest in my first trade and I gave it a long-lasting try a week later I gained a profit I never thought I could make it if I have traded myself. It brings me pleasure to announce this joy. Contact her also to teach you how to make a profit without stress.
Email:
[email protected]
WhatsApp:+1(514)6711429
December 2022 by Amanda Mcgee
Good selection of games dvds for all console types
December 2022 by Catherine Vasu
Good selection of games and pre owned stuff
October 2022 by Dione girdwood
went in with my kids today as my 8 yrs old daughter was looking for a game that she wanted. We waited ages for someone to serve us as workers were more interested chatting with each other ignoring the fact i was stood waiting. Finally a guy decided to serve us. My daughter had her game in hand and i asked her to give it to the man. The worker proceeded to say to my daughter something along the lines of are you selling your game or buying it - i told him we were buying. He then proceeded to hand me the game back and ask me to give him it back while mumbling something about the age. The game was a pokemon age rated 7 game!!! I told the guy my daughter is 8 nearly 9, only for him to mutter under his breath that he asked us that!! Was he getting at the question he asked my daughter about selling or buying the game that she didnt answer as she struggles with her communication due to being autistic!!!. Sorry but asking someones age and if they are selling or buying a game are two different questions!!This man never asked me nor my daughter her age!! the only thing he asked was if she was selling or buying the game. This man clearly has very poor costumer skills the way he spoke to us!! and to lie is not a good look on cex!! weird thing is he was happy to ask a minor if she was buying or selling the game instead of directing his question at her mother!! yet make it difficult for us to buy the game due to age rating 7 because my 8 yrs old handed it over! i totally get theres rules about selling games etc due to the age ratings but when he could clearly see she wasnt buying the game on her own. It shouldnt of mattered weather my 8 yrs old handed it over or i handed it over as we were together- just a complete awkward cex worker! Perhaps this man in question needs to be taught some manners and costumer service skills and be more mindful of members of public that may have a hidden disability that effects their social and communication skills! Thankfully my child wasnt effected by this incident!! but i was left feeling angry and upset at the treatment. Not even a sorry for his misjudgement or nothing. we wont be buying nothing else from this shop. The shop was also very smelly and freezing cold!. The mans staff ID was 58038.
October 2022 by ALLAN J.D. MCNEILL -Author-
Always pop in here when I take a trip to the Centre. As a collector of movies and video games, I never leave empty handed. It's usually quiet, and unlike Game, you're not pestered as soon as you set foot in the store.
