September 2025 by Paul Mullen
Not that boots cares bought fish easy wash out wax today when I got home I was horrified somebody had put finger in it and used my wax right in the bin will never return again horrendous nobody checked it keep your shop
February 2025 by kasun udayanga
Windy at Boots Optician for the excellent service in fixing my glasses today .
Thanks
January 2025 by Suzanne
I hate the self service tills. It's stupid having them in a pharmacy style shop, makes it a pain in the a just to buy one or two items. Better off just doing store collection now.
October 2024 by Sylvia Fordyce
What a difference to shop here(and not forte kinnaird Edinburgh
Great customer service
Lovely staff
So helpful
A credit to Boots
August 2024 by Michaela Wegg
Pharmacy absolutely useless couldn't advice me on anything. Told me to phone the GP thought the point of the pharmacies was to help reduce people having to go to the GP.
July 2024 by Sheila Lawrie
My thanks again to the young girl in Boots opticians in Livingston where I was visiting who fixed my lens back in place and tightened the frames..no charge..all done with a nice smile.
April 2024 by Karry Richardson
I was the only customer at self check-out and was floundering a bit with too many bags and next to no space to lay them as I fished out my cards. Advantage card wouldn't work adding to the frustration, I gave up and just went on to pay. Receipts tucked away, bags now collected from the floor I exited shop, glancing in disbelief at the assistant who had stared into space throughout. (still no other customers at self check out) Unbeknown to me I had left my purchased item on the weighted scale right of the till and in hindsight recall vaguely a quiet electronic query regarding having collected all items. An hour later when I realised my error I returned. Same young person at tills who retrieved left item. Point being: surely putting a team member on the self checkouts is to offer assistance where needed? Surely simple common sense? What's happened to it?
This is always forthcoming in the Boots at the Gyle
February 2024 by Stuart Smith
Went to get faulty Braun shaver exchanged and told no!! Phoned their customer service as advised and told yes should have been swapped over!! Poor poor customer service would not purchase future shavers from boots
February 2024 by Katriona Gallagher
Staff could have been a good bit cheerier
January 2024 by Marc Caffrey
Fine if you are into that sort of thing
December 2023 by Tafadzwa Lucia Chikoore
Quick and efficient service. The quesmoved fast
December 2023 by Chris Syme
A great store. The lady helping me was excellent
December 2023 by Ben Adams
Average boots, not as well stocked as the other branches, also needs serve serve tills as queues can be long.
December 2023 by catherine thomson
The staff in the optician were very helpful when my 6 year old son unfortunately broke his glasses just before Christmas. They squeezed us in for an appointment and were able to get new glasses ordered up quickly.
December 2023 by Edith Philip
Sometimes hard to locate what you're looking for as it always changes but staff are good
