May 2024 by Jamie Smith
We stayed in Park Suite 1 with our kids. The apartment has been recently renovated and was fantastic for a family with the layout well thought out and modern. The location was really convenient and it was only a 5 minute walk into the centre of Stornoway. Roddy and Catherine were brilliant hosts and on hand in case we needed anything. Would thoroughly recommend.
August 2023 by KarenW750
Guest house was nice, clean, shower hot, with good water pressure. Wi-Fi poor in upstairs rooms, I needed to go into the hall to get good signal. Tea/coffee/kettle in room, although no clean cups on day two I arrived from Stornaway airport, it is very small, buses into the centre of Stornaway are not regular, check times on internet, but the cost was only £1.30 for a quick 10 minute journey. If you stop at Tesco just before the main bus station, it?s nearer the guest house, but it?s not much further if you don?t Harbour and castle are close to walk - 10-15 minutes with fabulous scenery on a sunny day Ferry terminal 5 minute walk to guest house as is Tesco, other shops are located near the harbour
August 2023 by killer smils
We had to wait 1 hour and they said it'll be ready at 5 35 then they said after it was 5 40 it'll be ready at 5 55 and I nearly missed my bus because of it
August 2023 by Michael Morrison
We had to wait 1 hour and they said it'll be ready at 5 35 then they said after it was 5 40 it'll be ready at 5 55 and I nearly missed my bus because of it
June 2023 by Martin Raab
The room is plain and simple, but basically clean! Breakfast was not offered, this is probably due to the season, which only starts in mid/end of April.
January 2023 by Iain MacKinnon
Great food and quick service.
July 2022 by Colinbuee
First impressions last, we were met by the owner who made it obvious we were a inconvenience from the start. He showed us our "double" room ( number 1) which although quite small had everything you expected.He also stated that there would be no breakfast included in the "bed and breakfast " booking as they had other commitments to fulfil.Furthering our suspicion that we were an inconvenience! My wife was not convinced that the room given was the correct room we had booked and on checking our booking confirmation it confirmed that we had booked a larger family to give us more space.We tried for some time to find anyone in the property to rectify the mistake eventually finding a woman who then called the owner back to the property. We explained our concern and expected to be upgraded to the correct room but again we were let down "fully booked and no family rooms availiable and as there were only two of us the double would be big enough"!! The room was big enough but the bed was uncomfortable , the room was above the kitchen and from 7am - 12pm constant chatting and noise could be heard . The window could not be opened for fear of filling the room of cooking smells from below.The ensuite shower room window was clear glaced and looked out onto a courtyard and street so the blind had to be closed all day and night to give privacy. Despite being fully booked we never saw another resident the whole weekend nor staff member despite hearing plenty from them in the kitchen.We left our room key lying on the desk on check out as again no staff around. We may go back to Stornaway but will never set foot in Park Guest House again.
October 2021 by Dee
a little late writing this one (august stay).The interior is dated and worn in places, BUT clean ! I had to wait quite a while for host to show up - i think this was more about covid protocols and not their normal way of doing business. but be aware - they are not always onsite.Basic hot pot with coffee and tea options. Room was small size, bed ok. Old furniture but everything was very clean and well maintained. I reserved ensuite but room wasn't working or something, so bathroom for room i was given was down the hall at the opposite end of room.Breakfast was a 'challenge". on site restaurant was closed. hours for local options were all wrong - not BnB fault, but take that into consideration if onsite meal is important. there is restaurant across the street but buffet is major part of meal service (no thank you during covid) or fried fish or very over cooked hamburger.Bathroom was clean, well appointed shower only. Lighting in room was ok - hard to use desk because it was stuffed between bed and wall, so i ended up sitting on bed to use natural light from window. Room was not what i reserved - some issue with the one i reserved - so i will chalk that up to maintenance.Nothing "bad" but nothing over the top "awesome" either. It is clean and basic. Very expensive for a basic room.You are 15 mins walk to the ferry - which was why i picked this location. There is a grocery store about 5 mins walk down the road.Plenty of places in town to eat but make your reservation for dinner (WEEKS) before you travel. there is no "walk-in" during covid -- even though window signs say it is okay - it just doesn't work.
October 2021 by Lucy Stevens
Fab stay, hosts very welcoming and friendly. The veggies breakfast was amazing, even had veggie black pudding!
September 2021 by kittymaxer
Nice place, friendly staff. Room was large and clean. Not the most modern, but very nice. Breakfast is extra. The guesthouse has free street parking immediately behind, on a very safe road. It's about a five to ten minute walk to Stornoway town centre with bars and restaurants. The ferry is minutes away too.
August 2021 by Jack Greenway
I stayed here overnight before taking the ferry back to the mainland. I have to say that I was really quite disappointed, particularly given the prices that are charged.The two stars are for the fact that I was allowed to check in earlier to leave my luggage, the guest house is in a good location (close to centre of town and next to ferry terminal) and the owners were friendly.However, as a solo traveller I was boxed away in a very small bedroom under the stairs in room 3. I barely had room to put my luggage on the floor, the window wouldn?t shut properly so it was very noisy due to the traffic on the main road, there was no main light in the bedroom, the WiFi didn?t reach to the room properly and the TV didn?t work. I was also disappointed to see that the toilet and bathroom facilities (both separate from each other) were found at the opposite end of the guest house meaning I had to pass several other bedrooms each time I needed to use the facilities. The breakfast provided was really quite greasy and the milk had split and curdled in my tea. The atmosphere was also very flat.Overall, not good enough for the prices that are charged. I did explain these issues to management upon checking out but it just seemed to be shrugged off.
August 2021 by Calum Macleod
Food was great, very well presented and plenty of it.A couple of minor things, we had a staff member that kept coming in and checking if our wine bottle was finished by lifting it out of the cooler by the neck of the bottle. In the current climate not the done thing.Also, they ran out of bacardi and when we suggested that maybe they send someone to Tesco 50 yards along the road,our waitress ,who was brilliant otherwise, said her manageress said no. I even offered to go to tesco myself.It's all well and good having excellent food well presented but customer care means a lot.
August 2021 by Alex McCourty (Akkypac)
Great room and excellent service by friendly owner (Roddy) with delicious filling breakfast choices including local delicacy, Stornoway black pudding.
August 2021 by Maeve
Very comfortable and good sized room. Breakfast was brilliant and presented really well. Good measures in place for covid-19 which made me feel safe staying there.
August 2021 by Liam Edwards
Don't book via booking.com booked and paid £220.00 for two nights stay, booked 16th June for a stay on the 22nd June.Due to the lack of ferry availability I wanted to amend my booking, not cancel for the following week, I was unable to do so, after being prompted via email several times to leave a review for the stay, I left one, this has been blocked by booking.com.
