January 2024 by Wendy Sandstone
Remember: Pharmacy counter is normally closed 13:00 to 14:00 (pharmascists need a lunch break too). This means no prescription drop-off or pickup during this time. The pharmacy can accept expired medications, but remember to take off stickers with name and address (avoid sending them to landfill). Also, Boots can have your regular prescriptions sent there from the GP medical practice. This is my favourite pharmacy in Linlithgow because the pharmacists, although busy, are kind and helpful. They have always made an effort to help me with my questions, which I appreciate very much. I would go again.
November 2023 by Nancy Walker
Has anyone ever had success with actually getting the "IOU" part of their prescription? Does Boots get to keep this money from the NHS?
November 2023 by Stella albano
Extremely rude staff as always. They all look truly miserable in their jobs!
November 2023 by Jonathan M
Received bad customer service from this store, they were more concerned about their lunch break than helping or assisting a customer, when I did receive help I was told there was nothing they could do to help fix the machine and they actually don?t know anything about it ?it just sits in the store?, I was then told I would have to contact the photo printing company for a refund as there was nothing they could do, leaving angry and annoyed I phoned the printing company after having to Google for their contacts as the boots colleague had no idea how to contact them and gave me the instruction manual as if this was meant to help me contacting the company??On the phone to the company, I was informed that boots could have easily processed a refund for me but it sounded like they either didn?t want too.Ended up paying for parking just to receive bad customer service and no products I had paid for and received confirmation for. Ended up going to Asda which I couldn?t recommend more for any instant printing requirements, was cheaper and way easier to use.
September 2023 by Martine McIntosh
Excellent repeat prescription service. Always in time. Helpful and knowledgeable staff.
July 2023 by Merlin Munro
Cramped, dusty, closed between 12 and 1pm. This isn't coastal Spain, how about you hire enough people?
April 2023 by Chris
Very quick with getting prescription ready to collect, often it's done within few minutes. Not like "the other pharmacy" in town. Highly recommended place
March 2023 by Paula B
Always a huge queue of people waiting for prescriptions and not enough staff to serve customers who just want to quickly buy something. Limited products too and the last two occasions I've popped in for something they've had none of what I needed in stock.
January 2023 by RPDT Films
Easy and convenient store
December 2022 by Paul Gee
Excellent service and really helpful staff.
December 2022 by MTB Dad
Such helpful and friendly folks. Many thanks. (And much better than the other local pharmacy!!!!)
July 2022 by Margot Watson
Normally excellent and helpful staff. Last experience rude staff member phoned to complain.
June 2022 by Alan Stoddart
Just wanted to say a huge thank you to the staff that were working in Boots linlithgow yesterday afternoon after my elderly mum collapsed and was sick in the shop. They showed such kindness, compassion and care for both my mum and dad while we waited for the ambulance to arrive. Alan and James.
June 2022 by Martha Dollar
Lost my meds in mishandled baggage on flight from the US. The pharmacist was so helpful and went out of her wayvto help get the major meds I needed until my bag can be found. Excellent service, going above and beyond. Lesson learned...never check your meds. Always carry on!
January 2022 by Gardiner Hill
Friendly and helpful people in store.
