“I wanted to leave some very positive feedback for one of your employees, I think her name was Fiona. I was very stressed as I desperately needed to fill my car with fuel, but I have a lock fuel cap and it was frozen over so I couldn't get the key in. I went and parked in the car park trying to figure out a solution, when Fiona came over and introduced herself in her uniform, and asked if she could help. She recommended putting anti freeze on it, and then her friend came over a heated up my key with a lighter and put it in the lock, which eventually worked. She also told me I could go into the service station and they would get me a cup of boiling water to pour over it if needed. She was an absolute life saver and really lovely and helpful, thank you so much!”
“I wanted to leave some very positive feedback for one of your employees, I think her name was Fiona. I was very stressed as I desperately needed to fill my car with fuel, but I have a lock fuel cap and it was frozen over so I couldn't get the key in. I went and parked in the car park trying to figure out a solution, when Fiona came over and introduced herself in her uniform, and asked if she could help. She recommended putting anti freeze on it, and then her friend came over a heated up my key with a lighter and put it in the lock, which eventually worked. She also told me I could go into the service station and they would get me a cup of boiling water to pour over it if needed. She was an absolute life saver and really lovely and helpful, thank you so much!”