July 2021 by Ulf B.
Several issues: (1) Haircut too short. I asked for "a little shorter" and I mostly got a buzz cut. (2) I made a reservation for a combined haircut and beard trim. Upon arrival I told the front desk person that I had a reservation for both hair and beard. But after my hair was cut I was informed that they cannot trim beards because of current COVID restriction. Come on, a little communication, please! (3) The online reservation system priced a haircut and beard trim at $50. After I got only my haircut I was asked to pay $45. (4) Too many potions and lotions. I wanted a haircut not a trip through aftershave land. While I appreciate that they want to make me feel good or want to use lotions to soothe my skin, they could at least ask before applying something that leaves me smelling for hours.
