November 2023 by Donald Grant
Hotel rooms need some upgradesFood & drinks: Food very good anddrinks a fair price & service very good
October 2023 by Tina Morton
Plus the food was great .
September 2023 by Brian Wilkinson
Recently was on holiday, staying here as a coach party.I am sorry to report that this was one of the worst hotels I've ever stayed at. The appearance from outside when we arrived- half dead hanging baskets. The initial ambiance - the place very tired and lacking atmosphere. Our room very dated with old furniture. The ensuite so small and from the 1970's. The walk in shower 2ft 6in square with curtain, no extraction fan. Part of the silicone black with mold.Food, whilst clearly done to a budget, not of quality I expected, and restricted menu choice.Staff very friendly and pleasant.Will not be returning and not recommended.Rooms: Very dated and uninviting.Food & drinks: Poor food quality and limited menu choice. Obviously to meet a budget
September 2023 by Sue Cox
Some rooms are tiny, others larger. No sound insulation between them. Restaurant staff excellent, room service staff hit and miss. Had asked for a quiet room, couldn't have been noisier, what with road noise ( busy main road) and noise thru the walls. Wouldn't go here again.
August 2023 by Mary Buchanan
I went for s meal this time and it was absolutely delicious. Lovely roast beef so tender and melt in the mouth so good. Stayed over Christmas last year and the company were very friendly and inclusive. Had a lovely room beautifully kept everything was spotless and staff very friendly Christmas food again was delicious and plentiful couldnt fault a thing. Hope to go again see how things go .
August 2023 by William Findlay
We had a bus with 44 people for a mealIt was first class and staff very helpfulWe will b backFood & drinks: The mael was very good and at a good price
August 2023 by Victoria Bagnall
From the moment we arrived we were put at ease, Paul and Tracey went above and beyond nothing was a problem, hotel was lovely and clean, food was absolutely delicious all staff were friendly and helpful, will definitely be back.Thanks for everything.Cherry & John F
August 2023 by Maggie Scotland
Staff very helpful and welcoming, food delishious and ample portions. No entertainment, except on thurs night when the bus tour was in. Room bright and clean. Bathroom a let down, pic showed a bath, but ours had a shower, no where to put toileteries very small and no ventilation, towels felt damp because of this. Toilet door wouldn't close properly unless you banged it and no lock on door. TV in room was smaller than some tablets and kept losing signal
August 2023 by Busybee888
Close to Two Way Bus Stops, so you can nip into Largs, as well heading to the Great Beyond of Glasgow, if you didn't arrive by car. Willowbank has a very welcoming atmosphere, largely down to the staff, and management who, clearly, want to make sure all needs are anticipated. The rooms are comfortable, and adequately supplied with tea and coffee. Ironing boards provided, on request; as well as assistance with connecting to WiFi. As to the food, the hotel has a VERY good Chef who provides a wide range of menus. Well recommended.
August 2023 by thegoldengirls2015
My daughter and I came to the willow bank hotel towards the end of July really looking forward to our little holiday together with Alfa holiday company. We were so disappointed. When we arrived nobody was there to greet us and also there was no porterage so people were struggling up the stairs with their case's. Our room was very basic but clean. The 4 drawer cabinet was passed its sell by date with only two opening so we were putting clothes at the bottom of the wardrobe. Saying all that the bed was comfortable. Apparently we were lucky because some people had no hot water. The food was hit and miss. Breakfast was done on a shoe string, hardly any choice at all but the evening meals were adequate. I wondered whether Alfa travel gave the hotel a small amount of money because of meals being so limited. The staff were absolutely fabulous, so caring. The management are lucky to have them. The thing that really disappointed us was the entertainment which was rubbish, in other words virtually non existent. Two nights no entertainment, one night 2 games of bingo and on the last day we had a singer with a throat Infection. We couldn't believe it as we love to have a little sing a long and dance BUT as it was the last night people were packing ready for an early departure.. We are not moaners. We usually look for the good in everything but I'm afraid this was beyond it. It's a shame because it's hard earned money and it wasn't cheap plus I was away with my daughter and we like to make the most of it.. The manager was supposed to be getting on the bus at the end to say goodbye but he sent one of the girls on. We had to laugh though, I bet he was embarrassed. To sum it up. Bedroom's basic but clean, food iffy. Entertainment virtually non existent but staff lovely. Oh and we had a fabulous driver Dave,
July 2023 by Ayrgael
Our social club took us to Willowbank this afternoon. The hotel has a nostalgic feel to it, we had a fabulous meal, with four coachloads arriving for dinner. The staff were impressively efficient, food was hot, sauces and dressings were delicious. Tables were cleared promptly to allow us to enjoy the Elvis entertainer who has been booked for the afternoon, staff were lovely and accommodating when a member of the party decided to change her dessert order halfway through. I had the best peach Melba I have ever had. Would love to visit again sometime soon.
July 2023 by Sheryl Heggie
Took a small coach party for 3 course lunch. Paul was so nice and friendly and couldn't of been any nicer to us. The residents loved him and enjoyed the banter. The bar lady was lovely too. The meals were excellent and everyone was happy. It was a great end to a good day on largs.Many thanks Sheryl
June 2023 by janiceseaman1971
Well what can i say abso fab location friendly staff but thats about it ! Room was basic and the bathroom stunk of stale urine very outdated bathroom suite the food was disgusting so how people are saying its beautifull beggers belief they care more about other guests then their coach party guests rooms are to close together theyve obviously crammed more in for more revenue
June 2023 by Mr K
Stayed for 4 nights and was a fantastic stay. Very warm and welcoming and nothing is to much trouble. The hotel is spotlessly clean, you can tell the hotel is very well run.The food is very good, everything was cooked from scratch and they do amazing soup. Would recommend to anyone and only a short walk to largs town center or a bus stop right outside. Great stay thank you
April 2023 by andyjean2014
Willowbank is a small hotel in Largs Scotland, within walking distance of the town. The food is plentiful , 3 different dishes for each course. The meat is well cooked , no bullet veg, delicious food .the whole staff are terrific the bed is comfey, hotel is spotless .Viking museum nearby recommended, only £4 for senior, ferry to Cumbtae 15 min walk, wetherspoons, ice-cream parlour this small town has everything you could want
