September 2023 by Carol M
All staff where lovely , so helpful and friendly. From reception checkin to breakfast in the morning. All took the time to chat and make sure I had everything I needed. Nicole serviced my room . It was lovely, clean, tidy and well stocked. Would recommend
September 2023 by Jayfland90
Parking needs resurfaced not ideal for modified cars or any cars. Take your own pillow as they provide a pillow that?s flat and very hard. There is a pub next door if drinks and food, food stops service at 10pm. Room was clean to a high standard. Staff team very welcoming and friendly, fast check in, £10 charge if you check in before check in time, think this is fair. Overall was a good stay.
September 2023 by Shrada180
We stayed at Premier Inn Falkirk (Larbert) to break up our 14 hr journey traveling to the Isle of Lewis. We needed a reasonably priced, decent sized family room so we could get a comfy night's sleep and some breakfast. And that's exactly what we got. On arriving, there were plenty of parking spaces, though there were a few potholes. The receptionist on duty was friendly and check in was quick and easy. Our family room was clean and big enough for the 4 of us. Be warned - there's no air con in this hotel but there was a fan in the room and we all slept really well. We went to a local pub for dinner. Not sure if the hotel did evening meals or not. Breakfast was excellent - a wide choice of continental breakfast items or cooked breakfast - all freshly made. We were spoiled for choice and our sons especially loved the choice. Such good value as well as the kids went free. And the staff doing breakfast were lovely too. We weren't looking for a luxury stay with loads of facilities, what we wanted was a fuss-free, comfy night's sleep with friendly staff and a fab breakfast to set us up for a day of traveling, and that's just what we got. Huge thanks to the staff at the hotel.
September 2023 by MisssssT
I booked here last minute as I wanted to visit Edinburgh and the hotels there were ridiculously priced due to the fringe. Parked the car for free at Larbert station a few minutes from the Premier Inn and took the train into Edinburgh (40 mins). The premier inn has its own breakfast room which was lovely and the chef made eggs to order so they were very fresh . There is a pub serving food close by . Had a meal there one night which wasn?t the best but the price was low so didn?t expect too much. The premier inn itself was just like any other really , clean and comfortable but, there is no air con here. The staff were friendly especially the man who checked us in who was very helpful . The only thing that spoilt the first night was the family next door who let their kids play and shout until late with no consideration to other guests .
August 2023 by gailwalls
Friendly staff, nice enough room. Lots of noise from room next door. Went on quite late. Hard pillows not to liking, tried alternative pillows also. Breakfast room ridiculously small for hotel. Fire alarm went off during breakfast also. Hit room, had to leave window open which was also noisy. Overall a cheap night away but i don't think wed stop again due to issues above
August 2023 by Daniel A
There was a rat in the loo, but except for that the food was Devine, and the pillow and weird red stains, and there was a random man under my bed, but he was sound so that?s ok. I would come again only if I can get room 103 again, because Craig was lovely.
August 2023 by ryanaM6647KU
Rooms have no air con so not comfortable in bless you like it hot and stuffy. Still as usual the rooms are spacious and clean. I was shocked by the tiny breakfast room. Never seen such chaos in a premier inn. Staff friendly but facilities inadequate.
August 2023 by daveturton1965
Little sleep due to noisy room. Big potholes in the car park. No evening meal available. Very tired and dated. Staff were very friendly, as is always the case in Scotland. I always say you can?t go wrong with a Premier Inn, but this makes me rethink that
August 2023 by bryantI955KT
Our room was spacious, but far too hot. No air con, just a small window that did not open far enough to let air circulate. They need to fix the holes in the car park. Some of the staff could pull a few of the weeds on the property.
November 2022 by MrsReillers
Great location for us. A 5 minute walk to our friends birthday party. Reception staff were very friendly. Check in was smooth with no problems. The breakfast room was "snug". The food was lovely as usual, with a choice of how do you like your eggs!! Plenty of available parking at this hotel. Oh and the power shower was fantastic. Would stay there again.
November 2022 by socks284
Situated in a good location, rooms and other areas clean and in general good order, staff friendly and helpful, second time I've stayed her and would have no hesitation to do so again! Only area where I could suggest improvement is the car park would benefit from a good sweep, as lots of loose gravel!
November 2022 by Shelleybear12
Was very disappointed with our stay here, several things broken and not working in the room, was informed we could not swap to a different one as none were available. Very friendly staff which was the only positive.
November 2022 by LeoJose398
Fabulous place. Nice, clean and spacious rooms. Staff support is highly appreciated. Value for your money. Never experienced any issues in my stay. All amenities are close to the hotel. Parking slots are spacious as well. Highly recommended
October 2022 by squib420
Good location for us as we were visiting family. Room was as expected. We didn?t need towels replaced or room cleaned but fresh mugs and glasses each day would have been nice. Staff very friendly and helpful - gave us a list of places to eat in Larbert. Pub next door was shut for most of the time but that could have been a handy place to eat. It was very noisy at 5am each morning with vans being loaded/unloaded. I don?t think this was to do with the Premier Inn but a business nearby. Room was very hot but the heating wasn?t on!
October 2022 by AJY
I spend two nights in the Premier Inn. I was impressed with the the room which, although basic, was warm and comfortable, with an excellent shower. The cooked breakfast was delicious and good value for money. Above all, however, I was impressed with the staff - every staff member I spoke to was happy to do everything they could to assist me.