March 2024 by Fraser McLaren
Lovely hotel next to the harbour.Very helpful and allowed me to store my baggage until my flight.
March 2024 by David Joseph Ogden
Excellent as
March 2024 by Daniel Christensen
Great rooms and the most fantastic hotel bar (especially if you like Highland Park)
March 2024 by Islean Gibson
Always great service and a lovely place to meet up and have food.
March 2024 by Anita Hutchinson
5* service throughout our stay,Our room was absolutely impeccable, the service was excellent, the staff extremely professional ,helpful and polite, excellent quality of food,definitely go again and definitely recommend ,Rooms: Absolutely beautiful room,quite exquisite to be honestWalkability: Excellent position of Hotel, on the Kirkwall Harbour, centre of townFood & drinks: Drinks,fabulous range,to suit all,Food was of excellent quality, definitely recommend and definitely go again
March 2024 by Stephanie Berkeley
This was a lovely surprise. Was travelling to Orkney for business and didn?t have any recommendations so I chose based on location which is literally opposite the harbour.The welcome was warm and friendly and the newly refurbished bar and restaurant were chic. Bedrooms were spacious with lovely decor and lots of Harris Tweed accessories. The en suite was FAB with a gorgeous rain shower and great toiletries.The staff were all attentive and helpful. Sadly I only got to stay one night but I will be back? would recommend the chowder
February 2024 by Julia Marshall
The rooms were beautiful, staff were amazing in every way and very friendly and attentive. Good was great! I would definitely recommend! We were here to celebrate our wedding with a few family membersRooms: Rooms were beautiful and the bathroom was so beautiful with a twin shower and copper bath tub!Nearby activities: Lots of good places to eat and drink. Soft play, swimming pool and cinema a short walk away. High street is full of lovely shops. Cathedral is stunning!Walkability: From the Kirkwall ferry terminal it's a very short walk. Great and affordable regular bus from the airport. Lots of shops and activities in a walkable distanceFood & drinks: Food was great and they made a cake for us for our wedding on request!
February 2024 by Jackie Copson
Great experience even if only for one night.Would certainly stay again if the opportunity arises.Room presented to a very high standard, quiet and peaceful with nice restaurant and cheerful ,pleasant and attentive staff.Rooms: Presented to a high standard.Walkability: Very close to town, ferries and local amenities.
February 2024 by Marcus
Exceptional food, great food, nice service and the hotel is very nicely decked out.
February 2024 by Mark Burns
Never been there so why rate
February 2024 by Russell Haggata
Located directly opposite the fishing harbourParking available outside and oppositeRecently been refurbished, warm and cozyRooms are nice with comfortable beds, clean and refreshments.Rooms are slightly small but works well.Great views over to the seaNice food in the restaurantBreakfast starts at 07:00, hot food from 07:30Bar with real ales and other drinks including a massive selection of whisky, of which one is nearly £1,000 per shot!!Rooms: The room I had was slightly small, but big enoughClean and tidy with great refreshments including freshly ground coffeeNearby activities: Centre of town is literally around the cornerHighland park distillery is just down the roadLifeboat is oppositeSafety: Lots of staff around, good door locksWalkability: Location is central to town and harbourCar park oppositeBus station around the cornerFood & drinks: Amazing selection of whisky, and they do tasting selections.Good bar foodRestaurant food is high quality and worth it
September 2023 by A1474EDdavidr
Oh boy , having read previous reviews did not know what to expect BUT what an amazing stay. Arriving early not all rooms were ready, but a short wait in the bar was no problem, I was well looked after, by Leah, she will get a mention later, and within a very short time my room was ready. A small problem with toilet seat was sorted very quickly and the room had everything needed for a very comfortable stay, it was large spacious and very well appointed. The evening meal, service, quality of food and execution was exceptional. Leah you were amazing, making sure all guests had their correct meal. I was so pleased to see you on duty for our second evening meal, what a star the kirkwall has. Breakfast was plentiful and well serviced and would satisfy most tastes. This hotel is , as it says, centrally placed and whilst the style of decor may not suit all tastes, it was a great stay, loved all the pictures. The upstairs lounge had marvellous views over the Bay, pity it was not used by the guests. I would return if visiting Orkney again. Thank you Kirkwall and Leah you are a star.
September 2023 by Dragarth
I am staying for several days on business. I was in the Shore Hotel which is now an annex of the Kirkwall. I have stayed many times in the Kirkwall and the former Shore at all times of the year. Nothing major just a few small niggles. Staff all very good as always despite being run ragged, food quality standard high as always. Room nice, spacious but it was the family room ? housekeeping good but looking closely in the corners of the shower tray etc not perfect, tour groups in whilst necessary for the hotel creating long waits for food despite being told booking a table especially in the bar not required but as it?s one kitchen protracted waits just to order we?re ever present. What I really don?t understand is I ordered the same meals every day do far but there is a lot of variation in contents and quantity, quantities have reminisced notably since my last visit. Eg Cutting slices of haggis and black pudding half - really? Burger is still fantastic even if the chips were very greasy the first day and even though it?s changed since my last visit the grimster cheese if still my favoured starter because it?s awesome.
September 2023 by 584lindaq
Lovely old hotel on the harbour. Staff were excellent but one person manning the desk meant some waiting. Lift was problematic but staff did their best to get it functioning. We were on vacation so the room was adequate but if you were working you would want a desk. Room was spotless. Breakfast and dinner were good. The harbour is not picturesque so no view to speak of but would return.
September 2023 by Wildchild1650
Absolutely loved our stay here Fantastic location for everything. Staff all so friendly and v helpful . Room was excellent extremely comfortable. Food in restaurant fantastic. We will be back soon You all are Fabulous