January 2024 by Sarah McKay
Absolute heroes at the Kirkcaldy Halfords. Came in with what we thought was a puncture after trying a few places and getting turned away, the gents found and fixed the problem quickly. They explained what had happened and what they could do to fix it, and were kind enough to break it down for me as I know nothing about cars. They are the reason we are able to get home today. Couldn?t recommend more, thank you thank you thank you
December 2023 by Ian glen
Staff very helpful and knowledgeable.Would highly recommend this Branch 5?????
December 2023 by Delinke Melinda
Very good service from the Kirkcaldy branch. I recomend them. Professional and friendly staff
December 2023 by Loulou
We popped by today on the off chance we could get bulbs replaced. The store was very busy. Staff were really welcoming and took their time to make sure we had everything we needed. Outstanding fitting service, this cannot be recommended highly enough. Especially Megan who went above and beyond for us today, we can't thank her enough, what an absolute asset to have in your company.
December 2023 by G Snave
I wanted to buy a car seat for my 18 month old great grandson. Tom was so good took the time to explain different seats and how they worked and I was then able to make an informed choice. He also fitted the seat into my car. I was so pleased with the service received.
December 2023 by Pete Slessor
Went into the branch today to purchase a new Bike etc.The guy who attended to me Craig was so professional & Very polite dealing with me.His knowledge was so helpful and wasn't pushy he made me so comfortable with my Choice and advised on taking out a 3 year plan for repairs etc.Thanks also to Sarah.
November 2023 by Julie Hughes
Can?t thank Craig in bicycle repair dept in Kirkcaldy for fitting an inner tube in my escooter he was very helpful and professional
November 2023 by Neil Donaldson
very friendly and eficient team at halfords kirckaldy why go anywhere else .
November 2023 by Brendan Christie
Had problems with my sons bike, despite being sold a care plan on it they couldn?t get an original replacement part, no lead time on correct alternative part, service and attitudes from the staff in store has been extremely poor, and even the manager was dismissive and unhelpful, have spent easy over a grand on bikes the last few years, will not spend any more at this store. Dunfermline service is night and day to here.
October 2023 by ken mccabe
Popped in to Halfords Kirkcaldy to get new wiper blades and have them fitted. The service was excellent by the staff. The girl at the till was very helpful.
October 2023 by Robert Fergus
Went in with my wife and walked past the customer service desk. The guy that was there should not have been in a customer facing role. The way he was speaking to the young girl that was there was unacceptable. I was going to have a word but my partner said not to bother. Bald headed guy about 50 years old.
October 2023 by ND CHAPBOY
Had a problem with picking up an order I had placed in mid September (not Halfords fault) but a fault with Raleigh manufacturers, where the Bike was out of stock due to being discontinued.The order went through though and I was told of the mistake by in store staff, on the day of pick up, who were really helpful.They gave me the opportunity to pick out another bike which I did, the bike being a few pounds more expensive. Halfords staff price matched the new bike reducing it to the value of my existing order as a good will gesture.
September 2023 by Margaret Gow
Found the staff very helpful, Isobel, the young lady on the till, was charming and the young man, sadly I didn't get his name, who fitted new wipers on my vehicle for me was very friendly and did the job quickly and efficiently. All in all a pleasant shopping experience.
September 2023 by Kayleigh Lawson
Really poor experience with the store. Waited a week for the bike to be delivered to have a voicemail let saying they ?found the bike I wanted in the warehouse?Having been told it would be ready on the Sunday, it was still being built on the Monday afternoon. On putting the bike in the car we found the handle bars hadnt been tightened properly. Really poor from Halfords.
September 2023 by aimee fearns
Came into halfords today to purchase new headlights, I was informed about halfords motoring club and advised of all the benefits. I ended up saving a good amount of money today. Tom and Max were extremely helpful and nice.
