March 2024 by William Scott
I did not realise replacing my garden hose was going to be so complicated , the permutations of fittings are vast, had already returned two so my trip to B&Q Kirkcaldy , I was expecting even more complications, however !!! Was assisted by Julie, whom I am sure quickly assessed me as someone who should not really be allowed out alone. Nevertheless I now have a fully functioning garden hose, such a joy, So thank you very much Julie, patient and knowledgeable
February 2024 by Elizabeth Simpson
I tried to leave a review when we purchased paint before Christmas.We thought we could also purchase green tartan wallpaper, however, staff were ever so helpful and told us how to go about ordering it online.Paper was delivered within 72hrs.The lady who mixed our paints to match the paper was really patient with us and managed to get the couleePerfect. Thank you so much, I?ve forgotten your name.You?re one in a million and a great asset to the store.Thank you B&Q. Our livingroom is perfect
February 2024 by Victoria Moyer
Shout out to Curtis in the kitchen dept area who helped me find a shelf and then not only took it to the checkout for me but then the car too! Such a lovely associate and made the whole process much easier whilst I was juggling some plants and my 5 year old who was getting very hot and bothered and not wanting to be in the store at all!!Thanks so much to that store for making it a successful trip - the lady at the front door encouraging everyone to sign up up for the loyalty cards was also super friendly and helpful too
December 2023 by Vinden Allen
Great service ?
October 2023 by Sheila Paton
I would like to take the time to give a huge thanks to Heather from "kitchens for whizzing round and puttingeverything l needed into my trolly,that's what I call being really helpful as she could have left us to get on with it ourselves thank you so much Heather ?
September 2023 by Zee
Self service is pointless when a staff member has to scan everything and change the prices anyway. Why bother?
September 2023 by Mike Brand
Limited stock for such a large store.Got what I wanted at Screwfix.
September 2023 by Kenneth Sellar
Good service ordering bathroom items. Self service checkouts
September 2023 by gordon hamilton
Stock well faced up, self scan staff friendly and helpfulSuccessful shop for block and conifers.
September 2023 by Lynne Bruce
We went to this store on 31st August to purchase a Ring battery pack. My husband checked, there were 3 in stock in aisle 18 according to website. We couldn't find them anywhere in that aisle. I went to ask a staff member who grudgingly checked and told me they would be in aisle 19. They weren't! It was full of cables and door handles. We went outside, sat in the car and ordered on click and collect. Had to wait for an hour before collection but seemed easier than getting a staff member who was interested in actually helping.
August 2023 by Kayleigh Rankin
Not best experience as sin with my partners sister and obviously we were doing DIY and the colleguege rushed me and her out shop and was not a nice experience
August 2023 by Alex Smith
Great store with a standout feature?the incredibly friendly and helpful staff. Their expertise and genuine enthusiasm make shopping here a pleasure. :-)
July 2023 by Irene Fenske
The staff member who helped us was very helpful and guided me with the products I bought
July 2023 by Janis Ballingall
Plants in garden centre section need to be watered. Pots of some plants are bone dry.
July 2023 by Derek Thompson
Staff are friendly and helpful, there is a large selection of products and the prices are good. Would recommend ?