October 2023 by Damian Rothwell
Give them a chance have a look round don't go to ncf bad company
October 2023 by Cathy Doig
Went to look at sofas at DFS. Sofa and two chairs £5,000. Very pushy sales assistant. Tried SCS. The comparison was night and day. We were having a look round and Tony came over and asked if we were ok and told us he'd let us browse but to give him a shout if we needed him. Shouted him over when we seen a sofa we liked. They had a sale on which we hadn't realised. Ended up with 2 x 3 seater leather sofas. We told him we'd just moved into a new house. He told us if we needed carpets they also had 20% off and introduced us to Lee who explained all about the carpets we needed. We got a living room and 2 bedroom carpets plus underlay and free fitting plus a lovely rug plus 4 dining room chairs. All for well under the price of the sofa and 2 chairs in DFS and at no time did we feel under any pressure. I was very impressed and would like to thank them for making everything effortless. Very satisfied customer. Would highly recommend. Many thanks x
June 2023 by Richard Kennedy
Bought suite 5 months ago arms are collapsing sent someone out to look at it he said it was our fault not very helpful avoid this place not very helpful they just pass the buck avoid this place scs
May 2023 by Fiona Stokes
Popped into SCS today to look for a rug that would cover most of my lounge. Didn't see anything that suited my colour scheme, however, Tony, on the shop floor suggested that a carpet may come in at a comparable price. He showed me a few carpets that would be suitable and I picked one slightly more expensive that I liked better. No hard sell, no pushiness and I felt that I could walk away at any time if I wanted to. All details sent to email, store will contact when carpet is ready to arrange a fitting date and will see how that goes but so far so good and a 5 star review for Tony ! (Also, there's some REALLY nice items in the store - if you're looking for sofas or furniture at the mo go have a look, its likely I'll be back there in a few weeks myself!)
May 2023 by Jenna Craig
Would not recommend this place to anyone! Avoid avoid avoid.The only way to speak to them is to go back to the shop since the phone number goes to a head office and you sit on hold for hours as there is no direct number for local branch and basically no one was any longer interested after we had paid in full the lead time was changed from 2-3 weeks for carpets to 6 weeks now and still no date!!!! Shambles
May 2023 by Orhan Aydin
Bought flooring on the 19th of February and waited 3 months for it to arrive, only to be told today that it has been cancelled due to a shortage of stock.We have tried to contact the company however, the phone number does not work. Such a waste of time, very disappointed!DO NOT BUY FLOORING FROM THIS COMPANY!!!
May 2023 by Snainey Yerbiz
Shop floor guys are ok and helpful but that's where it stops.The only way to speak to them is to go back to the shop YOU CANNOT PHONE THEM the people on the phone number are a waste of time so basically once they have your money you just have to accept delays and problems.Would not recommend them for service once they have your money.
May 2023 by Wilma Love
Order 2 x 2 seater and carpet for the full house estimate dates were given and changed on both, ordered mid Aprl. Now being emailed dates have changed on both and a further twice on carpets with an email this morning again stating 5th June l wouldn't recommend stay clear
March 2023 by john ladeson
Proper customer service. When an unexpected problem occurred when they were replacing my cracked screen they kept me
February 2023 by Robert Muir
From the shop floor to delivery ScS staff were kind,friendly and helpful.The shop staff left you alone to do your browsing without pestering you,gave you all the information you needed. Quick delivery and the delivery staff were very professional and friendly. I would certainly recommend ScS Kilmarnock.
November 2022 by James Elliott
Do not buy from this company Salesman Charles lied to me about almost everything paid for this almost four months ago still waiting on it. They show you a price then it keeps going up and up terrible company
September 2022 by paul last name
BEWARE. Ordered a couch still not arrived 3 month later, absolute joke. Told that I can't even get a refund, I'm locked in now I'm at their mercy because of the terms and conditions that they never brought up . Salesman said 6 to 8 weeks... AVOID.
August 2022 by Andrew Malcolm
Should of went to ScS first instead of wasting time on other shops. With the help from Charles got the recliner chair I was looking for and at an amazing price. Recomend ScS to anyone who's looking for any type of quality furniture at a good price.
July 2022 by Soraya Books
great selection - staff very helpful - found exactly what I needeed - sofa delivered on time as promised by very nice delivery men. Thank you to all involved
July 2022 by Malcolm Buchanan
Worst store I have used three times they tried to deliver my flooring got hear the 4th TimeStill awaiting my sofa 5 months plus since order they tellyou anything you want tohear to get sale and don't deliver
