January 2024 by Douglas Sim
A bright and well organised and very friendly and helpful staff
December 2023 by Stonerlife21 Stoner
No one bye fish from here. Thats three people got fish and died next day
October 2023 by Louise McCall
Some of the staff are friendlier than others. We spoke with a female who was phenomenal with her knowledge of aquarium fish. We did not get her name but she also volunteered with owls. Also, Iain has been super great when we have been in. His knowledge of aquariums has also been extraordinary.
September 2023 by natasha Isle
Friendly staff very helpful
September 2023 by Charly Gilfeather
Had a great experience today adopting a pair of Gerbils . Amber who assisted us was extremely friendly and helpful she truly did know a lot about the animals and you could tell she really cared about every animal in the place ?
August 2023 by Jase Simmo
Visited whilst on Holiday. Excellent professional service. Customer service receptionist was exceptional, as was the vet.
August 2023 by Carole Myall
Knowledgeable staff, and if the shop assistant did not know themselves, was prepared to get the specialist.
July 2023 by janice hamilton
Lovely helpful staff. I phoned and they put by some live reptile for me. Pleasant helpful staff.
July 2023 by Mary Mckee
Great service had my new puppy with me and couldn't find what I was looking for staff went and fetched it for me
July 2023 by Sarah C
They did a terrible job grooming my dog. Specifically asked for a short cut all aver, paying particular attention to his hygiene areas. Husband brought him back home after and I immediately pointed out that his hygiene areas hadn't been touched. In fact, his entire back end hadn't been touched. His ears hadn't been tidied up, and was had been cut was of varying lengths and wonky - nearly £50 for a groom of a small dog and it wasn't even half done. They've done good jobs before which is why we've brought him several times, but this is just appalling and far too expensive. They're trying to fit too many grooms in per day, OR they just don't care anymore. Won't be bringing him back.
June 2023 by Brian Robertson
My wife has phoned left messages for the groomer's to call back and no one call back very poor service from them
May 2023 by SuperPinny
Nice store but lots of empty spots where obviously items have sold out. Wanted a basic item (pill popper) but they had none. I was told I could order online, but I need it tomorrow ?
February 2023 by Anthony Fleming
The dog loves to visit and pick a new toy/treat. Staff are always friendly and make a point of showing the dog attention to make it an experience for him. Large selection of toys, food, treats and care items for your little loved one(s). Place is always clean and well stocked.
February 2023 by FullOnHorse
Well stocked shop. Good range of everything for household animals.Dog friendly. It's always good to see folk out shopping with dog!While it's not my favourite shop, I can imagine it would be my dogs go to place ??????
February 2023 by Elaine Pagan
I visited yesterday to purchase Healthy bites hair ball bites and could not find them, the girl that served took me straight to them and was so nice and helpful had a lovely cheery rapport. I wish I got her name. I went to pay for my goods and the young man on the till Preston was so nice and helpfull and his parting comment was enjoy the rest of your day. Both staff members are a credit to your store Well done
