October 2023 by Calum McCutcheon
Very angry man was only asking simple questions and was very abrupt about answering
August 2023 by Paul Mccorkindale
Brilliant service lost my phone and got a update it's always better to get insurance
July 2023 by ROBIN WARD
Best phone service I have ever had
March 2023 by Stuart
Friendly knowledgeable staff. Which isn't everywhere. Other than that it's a typical EE shop. Still expensive compared to other providers.
March 2023 by Bob
Wanted a new phone, EE have the better coverage for my area, in and out in 30 min, £35 for 2 year contract excellence service, would recommend them to freinds ,family thanks guys
February 2023 by iain. mckendry
I'm having financial and mental health problems at the moment. I have been homeless and so having to use mobile WiFi which is with EE. Now I have a permanent address I am looking at reducing my costs and getting a better service. Scott from the Kilmarnock branch of EE has been absolutely brilliant with me and is helping me through this as it's a bit of a minefield. Because of his kindness and understanding I will probably take my contract with him. Can't rate his customer service highly enough!
February 2023 by Scott Muir
Didn't like it the staff were very short and blunt. Only in for a simple screen cover and was told they don't stock them as they were a franchise for EE but could send it away to be fixed, it wasn't broken it just needed a screen protector, so I went elsewhere and got it done problem sorted for under £5
January 2023 by RoccoMoravcik
Didn't like it the staff were very short and blunt. Only in for a simple screen cover and was told they don't stock them as they were a franchise for EE but could send it away to be fixed, it wasn't broken it just needed a screen protector, so I went elsewhere and got it done problem sorted for under £5
January 2023 by scott devlin
Great Staff.Great Service.Big Scott in particular is super helpful
December 2022 by James Milnes
Just nipped in to this shop as received my new phone from EE the other day and needed help setting it up, the shop had a hand written notice on the door saying having a break back at 1230 os I waited outside for 20 mins, when the two guys opened the door myself and another customer went in one of the guys asked if he could help me, so explained I needed help with the new phone to which he replied he couldn't help me as he would need to take my phone into the back and it would take him off the shop floor for an hour. Last phone I got I took to my Pontefract branch and the lady did it there and then in five minutes in front of me. Poor service in my opinion.
December 2022 by Ned Hart
Very help full
August 2022 by Matthew Paton
Excellent help from Scott, at the Kilmarnock shop, 10 / 10 ( THANK'S SCOTT )
June 2022 by David Brown
Very helpful solved more problems than I went in with
April 2022 by Sallyann Morgan
All the employees are excellent here in EE in Kilmarnock. They will definitely listen to yoyr needs, budget etc and come up with the best phone for you. I wouldn't go anywhere else..
March 2022 by Dark TanYin
Was in getting upgrade today with my Mother and Dale made it very simple and stress free.Explained everything and got her a great new upgraded hone.Shop was immaculate as well.10/10
