ATMs in Kilmarnock, Scotland

“I had a very positive experience at Asda, with support through my whole shop. Every member of staff I asked for help responded with genuineness, often a smile or at very least a considered response or direction to where I would find the answer. I felt the staff i encountered truly valued what they did, which shows when responding to customers and fills me with hope, as my local refuse collection team don't quite value the service they provide, but that's another feedback. I'll try not to detract, I do like giving the full story though.

I walk with 2 walking aids, that I place in my trolley while shopping and mobilise with the trolley, as shown by my lovely msk physio that I've had the fortune to have seen twice for assessment. Feeling confident in being able to move around safely is very important to me. To be seen and heard and then responded to makes my life so much easier as I like to venture out when I feel well enough and not rely on the likes of the delivery service.

Usually, I get exhausted quite quickly, grab the essentials and go without completing my full shop. I don't often have the energy to mosey around like I used to and would like to. I didn't feel in the way of other customers, as unusually, I'd
managed to get out very early for me to avoid the busyness of festive shopping.

I will definitely try this time of day again and thoroughly appreciate all the support I received. For me, I don't get to interact much with fellow human beings. Any interaction is truly meaningful to me and can set my day up in a positive light.

Sadly, I encountered some trolley rage from a fellow shopper in the car park on my way to return my trolley to the shelter. She cut me up, saying excuse me and expecting me to get out of her road to get to her car seconds quicker than if she had waited for me to slowly continue to the shelter. Usually I couldn't be arsed with this type of behaviour and just ignore or step put of the way. However, something inside me said "No" why is her journey any more important than mine? So the internal 'no' came out followed by 'have a bit of patience and wait,' to which I got 'you're just feckin ignorant!' 'I did say excuse me'. Unfortunately, i dont respond well to being called ignorant, it's the very last thing I am. So I went a bit Essex on her ass and let her know she was the feckin ignorant one and continued my way to the shelter while she mumbled stuff under her breath putting her messages away. She was still hiding behind her parcel shelf muttering when I made my walk back to my car with my trusty walking aids. I couldn't hold it in and just said 'by the way, you're not excused!' To which i got another 'you're just feckin ignorant'.

My response …'I'm not feckin ignorant…I'm disabled!'

It was a bit of a Mike drop moment. Hopefully fellow shoppers like her may take a moment to reflect on how the person to be perceived as in their road and holding them back might have really struggled to achieve something as simple as a bit of shopping that day.

At first it angered and upset me, but I can't hold on to such negativity. So, Firestarter on in the car singing at the top of my lungs soon shifted that feeling, then a Google review a few days later puts the encounter in its place. In the whole, people are kind considerate and compassionate towards me. Just like the Asda staff … be more like them and make the world or at least my local community a better place.

Thank you Asda”

“Stayed here for four nights on a Shearing coach tour. Was worried that it would be a dodgy hotel chosen because it was cheap. However it was a cracking hotel. We arrived late due to traffic , after dumping our bags we went to a nice room reserved for our party. The evening meal had good choices and the three course meal was excellent. What made our stay so good was the lovely staff , without exception they were happy, helpful and kind. Our room was lovely and clean, spacious . The only thing that I would have liked was a small fridge. The buffet breakfast was very good , something for all. The morning staff were as excellent as the evening shift. All in all I would recommend the hotel.”

“As a local in Kilmaurs village I regularly shop in Morrisons Daily. The staff are always helpful and friendly. I would like to give particular praise to Kane. A very personable gentleman who is always happy to chat. Furthermore, Kyle and Chloe who are excellent as well. I would be grateful if their recognition was passed on to them. Kind regards.”

“After a year of back and forth to try and get my name sorted and online banking via the telephone service. Jane the branch manager and the customer service lady who was working on Saturday 28/07 (forgot her name) helped finally resolve it. Both were very polite. Jane even went extra mile keeping me updated on the progress over the phone and l really appreciate this as you can imagine how difficult it can be trying to leave the house when you have a new born baby. This has been so far the best experience l have had in years from any bank.”

“Today I used this branch for the very first time. The staff by the main entrance were lovely and welcoming, and the young man at the teller desk who helped me with a detailed cash withdrawal could not have been more helpful. Excellent staff training excellent customer service and definitely deserves 5stars Keep up the good work all of you!! ??”

“It actually has a lot to it not just petrol ⛽ there is a self service laundret, and a large selection of food and drinks available, it also on the outskirts of kilmarnock which makes it easier access.”

“I'm amazed at some of the previous reviews which criticised the cafe so severely! We found it fantastic - full cooked breakfasts for only £2 and quite delicious! It was a clean and pleasant cafe too and the staff were very helpful and nice. The rest of the store is great as well with good quality clothing - again, such low prices it's really astonishing! The grocery and household departments are also excellent; I have nothing but praise for this store where we've now been several times!”

“Aimee made me extremely comfortable & relaxed throughout my appointment. She has such a positive attitude and vast knowledge in her field. I explained to Aimee what I was looking for and she advised me on how she would help me to achieve the same and was very honest in the process. I can see a difference in shape already. I would definetely recommend ☺️❤️ xo”