April 2025 by Ann Treherne
Carol from Ardanach Lettings is a true professional. She is courteous, fair and efficient in all her dealings with both tenants and Landlords. I have been delighted to have her as my Letting Agent and can thoroughly recommend her services.
October 2024 by Clare Macdonald
Excellent service and competitive fees - highly recommended! The team at Ardanach provides a personal and attentive property management service and nothing is too much trouble.
September 2024 by Nathan Owens
Thrilled at the professional service provided. Would happily recommend.
February 2024 by Julie Wilson
Ardanach Lettings handled our property for 13 years and we were very pleased with the first class service we always experienced. Nothing was a bother, quick to deal with any problems & up to date with any changes.
February 2024 by Graeme Wilson
Exceptional professional service with a personal touch. Highly recommended.
May 2023 by Gavin Speed
Poor service, asked for a video viewing as moving from England to Scotland for a new job, a video of the property was sent, I did offer to have a walk around video call but this offer wasn't taken up.I then today find out, as I wasn't able to meet the letting agents in person, I wouldn't be considered for the property and the agents would only discuss with the landlord the persons they had met, this was despite me offering an extra £100PCM and having a six figure salary (for offering £100PCM more I was accused of trying to "Gazump" other parties as it is "unethical", pretty sure the landlord would find it unethical that he isn't being told he can make more money from his property and also the extra PCM was my way of showing how interested I was in the home being Advertised as I was given any other opportunity to do so).The explanation, "it isn't my decision, it is the landlords" now I understand this, the landlord owns the property. It was however the decision of the Agent not to tell me up front that a viewing in person would assist me and it was the agents decision not pass over that I was willing to pay the extra money each month and also share my annual salary and financial information.The agents should have been transparent from the beginning and told me that if I wanted to be considered I would need a face to face viewing, I then could have arranged the time off work to make the journey and meet in person. Poor service and poor communication, a very disappointing experience.
May 2023 by george nelson
Absolutely no problem I highly recommend them they go out there way to help you.
August 2022 by Debra Smith
Highly recommend Ardanach Lettings, My husband and I have found Carol and her team to be very helpful responsive and professional through out our application, and everything was done to make the process as quick and easy as possible. Thanks to everyone at Ardanach Lettings we are very happy in our new home.
March 2022 by joseph mckenna
everthing great jamie looked after us superbly from start to finish
January 2022 by Simon
Won't go into to much detail but not professional is the best way I could discribe Carol. Would not use this agent again.
December 2021 by Christelle Gass
We have used Ardanach Lettings for the past 7.5 years and always received prompt and excellent service from the whole team!
July 2021 by Simon Bilsborrow
Won't go into to much detail but not professional is the best way I could discribe Carol. Would not use this agent again.
June 2021 by Steve Black
Carol and her team were my landlords agents from Juneach 2017 to June 2021. From day 1 Carol was professional, low key and responsive. Anything that went wrong was checked, repaired or replaced extremely quickly and she made sure her team were equally responsive......as agents they were a joy. Indeed if I ever have to good fortune to ever let out an apartment Carol would be my first and only choice.....highly recommendedSteve Black
March 2021 by S P
Carol was highly recommended to me by someone in the lettings industry when I was looking for a new letting agent in 2019 for our house in Beith. My experience has so far exceeded expectations. She gave me some good advice while I was getting the property ready to go back on the market and she managed to arrange at least 5 viewings in the first week or so. (By comparison my previous agent had achieved 1 viewing in 4 months when they first had it.) This resulted in several serious offers of interest and I?m more than happy with the tenants who have been in the property ever since. Carol is very thorough, on top of all the regulations and legislation, always contactable and will often sort out issues herself without needing to trouble me.
October 2018 by Kirsty Innes
Ardanach Lettings took care of my property in Troon, and I have been thrilled with the service. Carol brings enormous experience, and I trusted her and the advice she gave me completely. She is incredibly thorough, organised, and looked after my property - and tenants - as if it were her own. I have used 'high street' agents in the past, and Carol's personal attention outshone any service I have ever received previously.
