November 2023 by Robert Douglas
Big verity of goods plenty room to move about, trolleys abit tired could do with refurb.
October 2023 by Janice Todd
Very clean store. Had everything we needed
August 2023 by Paul Trefusis
The store was clean and tidy. It was well stocked, considering it was late evening when we went. The staff were friendly and helpful.
July 2023 by Diane Onslow
Staff always helpful and freindly, only problem is there seems to be little stock a lot of times in the form of things I need. Good parking and it has a petrol station.
July 2023 by Fiona Bryans
I wasn't very impressed with Sainsburys in Kelso. We stopped there as it was handy and we were passing on our way to a campsite. The offers are only available to customers with a Nectar card and we don't have one as we have no Sainsburys store near our home. It's not very inclusive to exclude some people from the instore offers, just because they don't have a card. We live in a tourist destination and our local supermarket trialled customer 'advantage' cards which gave locals better prices on products, however, this card was discontinued as visitors to our area felt 'disadvantaged' by not being able to access the offers. I feel the same way about Tesco and try and avoid shopping there whenever possible. I'm gutted that Sainsburys have gone down this route as it was always my supermarket of choice when we are touring in the UK. I hope the policy is changed.
July 2023 by Donna Fulton
It would be brilliant if the trollies worked I've never been lucky enough to get one that doesn't have a wonky wheel and they're horrible to put children in one to push around the store I hate putting my 2 year old grandson in one
June 2023 by David Laing
Fantastic value for money these days very easy access plenty on-site parking & everything you need in store
May 2023 by Kathryn Hall
Yeah, great supermarket! We came from across the border to come grab some Tenents Lager as you can?t get it in England, plus potato scones and Empire Biscuits. Nice young lad that served us as well.
May 2023 by John Wilkinson
Date \\u0026Time. 02 May 2023. 11am.\\nI?ve just witnessed firsthand stunning customer care at the checkout. The elderly customer ahead of me was having difficulty paying with his bank card (pin code etc) . I am an aquaintance of this customer and was prepared to step in and cover his bill myself, but it was definitely not necessary. The checkout assistant care skills soon took over and she calmly put his purchases through and suspended payment, found the customer a seat nearby and explained there was not a problem and things were sorted straight away, no drama.\\nStore Manager, Johnathan Pow has staff to be proud of.
April 2023 by chris foot
Nicely laid out and clean \\u0026 tidy store with friendly staff.
March 2023 by Sally Burnett
Shop was BALTIC !!! Don't know how staff work in it ! No pleasure for customers..shop was not inviting and wasn't a pleasurable visit !
March 2023 by Kerry Mcleish
Staff nice. Some things expensive. Not a big freezer section
March 2023 by Billy Dalziel
Sunday 5th March. No heating or working toilets. In fact all instore vents blowing cold air. It was warmer outside. Dreadful
January 2023 by Gavin Starkey
customer service wasn't great. one your workers needs to learn customer service skills. I got her namebadge...
December 2022 by Liz Hay
very disappointed to be shouted at on the petrol forecourt by an indoor attendent on a microphone. I will not be shopping at the store again if your staff are unable to observe at least rudimentary courtesy to their customers. shocking way to behave towards the shopping public