June 2023 by Google User
Staff always very helpful and hard working, they don't deserve a low rating, helpful team?
April 2023 by Jodie (J)
Really not a nice experience at this pharmacy. Booked a health check, and when arrived all the woman, Holly, would say was ?the system was broken? if that is the case then they should cancel or not let you make an appointment in the first place.
October 2022 by charles parnell
It is a shame but I cannot believe how bad this pharmacy has become. Every visit is far too long. An interminable wait in the queue because there is no system. The beleaguered staff search blindly and cluelessly through boxes, shelves and piles on the floor. If you tell the staff how and when the prescription was ordered it makes no difference. There is no system to separate orders. If you are lucky after ordering your meds 10 days or more beforehand you may get a part order. After waiting more than three weeks for some urgent pain relief I was told to get a new prescription and go somewhere else. In my opinion this pharmacy sad to say should lose its license. I am appalled.
August 2022 by Alan Swainston
Utter chaos they haven't got a clue where anything is . I stood for an hour just to be told its out of stock come back tomorrow. You could die of old age waiting on them
July 2022 by Karen Dunn
Worst chemist ever!!! Unfriendly and couldn?t care less that people can?t get their meds because they have no clue what they?re doing, told my husband to come back in a couple of hours, he told her my temperature was very high and I needed my antibiotics straight away, to then be told ?we don?t have any?!! It?s an absolute shambles !
June 2022 by Steff Holloway
I have never known such a disorganised pharmacy. Expect a long wait and unfriendly service.
March 2022 by Melanie Hanlon
Not the most consistent pharmacy. I had to stop going in myself and due to the high turnover of staff my mum gets questioned as to why she deals with my prescriptions. I'm autistic and I can't cope going into the pharmacy as they don't really understand or cater for autistic people. Perhaps others have had a different experience, this is just my own. It's a very busy shop, for its size and there's a constant feeling of pressure to get out of the line quickly. Not just because of Covid, people don't really like moving to allow others to pass easily.
December 2021 by Pauline Scott
if they actually got prescription right it would help. and train staff to know what is a priority. asking if I need it urgently. .. seems to be blind leading blind. 3 days late with my weekly insulin injections because of their mess.. one un happy customer..
November 2020 by Elizabeth Ramage
This shop repeatedly has to close because their phamarcist doesn't show up and they cannot by law open without one leaving people without vital medication until a pharmacist can be found. This is a take it or leave service and I would not use them for any repeat medication as it is unreliable.
July 2019 by H C
TOTAL SHAMBLES every time I've tried to use them in the last year. Often queues to the door (only a single member of staff serving at lunchtime, who disappears into the consultation room repeatedly), prescriptions not made up despite being sent over from the GP often a week (!) ago, even something simple from the pharmacist needs you to go back 30-60mins later. Don't waste your time (literally), just head to the Kelso Boots which is about a 3 minute walk around the corner.
June 2018 by Lesley Houston
Pharmacist Theresa is a lovely person. Very helpful
October 2017 by George Hay
Really friendly staff
