October 2023 by Stuart Lowe
My daughter, niamh, and i visited argos kelso today and would like to share our experience with you.Lewis, tha argos employee, not only dealt with our return very efficiently but he spoke to niamh as a person and with humour.I will be coming back to argos kelso again. Thank you!
August 2023 by DAVY HARPER
Very helpful staff. The manager went out of his way to get us on our way. Thank you.
December 2022 by Kevin
Staff could do with going on a 'customer care' course as they don't have a clue how to treat their customers.
June 2022 by Elizabeth Quarry
Don't recommend, used to love Argos and spent thousands and thousands over the years but Kelso Manager has put me off ever buying anything from Argos again after him saying they don't take returns after 30 days for faulty goods, I told him consumer rights act says it's upto retailer if customer returns item to a store, he days I've read the Act wrong. But Ihav en't! To avoid the problem I will use different retailers in future. Avoid!!
April 2022 by J F
Kelso Sainsbury?s is just not ?fit for purpose?..anymore! Long overdue that the space is given over to a better retailer like ALDI, Morrisons, TESCO,,,good god..choices in store are poor, stock abysmal, an Argos kiosk where I have NEVER seen anyone at!...aswell as being expensive.high time this space was given up to a supermarket that provides better choice and value. Its well discussed locally that Kelso is ?forgotten about? by the council regarding appropriate services, we have farcical sports and leisure facilities, not geared for fulltime workers! poor transport links and an appalling choice of restaurants....yes..restaurants..not take aways! We dont want more of them! I?m standing my ground! Time up! Sainsburys out! ALDI...IN!,,,,
April 2022 by K M
Kelso Sainsbury?s is just not ?fit for purpose?..anymore! Long overdue that the space is given over to a better retailer like ALDI, Morrisons, TESCO,,,good god..choices in store are poor, stock abysmal, an Argos kiosk where I have NEVER seen anyone at!...aswell as being expensive.high time this space was given up to a supermarket that provides better choice and value. Its well discussed locally that Kelso is ?forgotten about? by the council regarding appropriate services, we have farcical sports and leisure facilities, not geared for fulltime workers! poor transport links and an appalling choice of restaurants....yes..restaurants..not take aways! We dont want more of them! I?m standing my ground! Time up! Sainsburys out! ALDI...IN!,,,,
March 2022 by Music Meister Media
Absolute disaster of a place which gives Argos an undeserved bad name
August 2021 by Ciaron
Having walked up to pick up an item - as I was speaking to the female assistant to pick up my order. The male assistant screamed that I was over the 2 metre line. I have never experienced such rude, unprofessional and upsetiing customer service and when I complained the manager was so condescending. So I paid fifty pounds to be treated like dirt shows the level of poor customer service Argos in Kelso has it is small wonder that they have such a high turn over of staff.\\nTo date Argos and Sainsbury have never attempted to address the complaint.\\nThough previously the customer service had actually been good and the staff used to be really chatty it is a shame that disgraceful behaviour by a member of their staff caused the problem.
September 2020 by Paul
Reserved dumbbells which were in stock here. Received email and text confirming they were ready for me to collect and I was given a collection number. Drove here from Newcastle (134 mile round trip) to collect due to national stock shortage and medical need for them. Got here and they had "gone". Nobody could explain why or how. Somebody looted my item. Totally pathetic service and an exploitation of me as a customer. Don't trust reservations at this store. Avoid at all costs.
August 2018 by Bill Benson
Visited Saturday when all the staff where dressed up silly for no apparent reason, served by staff called Sharon. Very very rude, almost ignorant, wouldnâ??t accept returns from previous days purchase, as they have a reputation for now, only interest was selling me protection on a separate item. Wonâ??t visit again, Bill.
July 2018 by Ross Robertson
Great if you don't want to pay for postage
March 2018 by Katarzyna Zyg
All good
March 2018 by Jason W
Brings Argos to town without the addition of a store - sure the range they carry is limited but if you order or reserve in advance and it would be available in Berwick "proper" Argos, you can collect it in Kelso within 24 hours (usually quicker) - mine ordered 8pm, collected 9am next day without a round trip to either Galashiels (~30 miles) or Berwick (~50 miles)
