Lazy and incompetent. Went into branch to open an isa for my mum as POA. Branch is dead and Steven is sitting about scratching his head and looking bored but apparently he is the only competent one who can do this and doesn’t have appointments available today! Would have taken 10 minutes so what are you doing RIGHT NOW?!?!... read full comment
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service. To find out what accessibility services are available in your local branch, search for it in our branch finder.