“I ordered a reed diffuser which was dealt with very promptly and dispatched within a couple of days. Unfortunately Royal Mail have failed to deliver 2 weeks after posting. However, when I contacted both Martin and Daniel from the company about the situation, they offered me a refund which was processed in under 24hrs. Excellent service in these difficult times.”
Gift Shops
“I ordered a reed diffuser which was dealt with very promptly and dispatched within a couple of days. Unfortunately Royal Mail have failed to deliver 2 weeks after posting. However, when I contacted both Martin and Daniel from the company about the situation, they offered me a refund which was processed in under 24hrs. Excellent service in these difficult times.”