December 2023 by Stanislav Pompura
Nice warm room. Great location with sea view. WiFi ok. Plenty of parking in front. Check in over the phone but no issues there. Friendly staff preparing breakfast. Close location to city centre, pubs, restaurant. Overall, I would recommend it.
December 2023 by Sean Suayngam
Not worth the money.Had little to no heating and was freezing cold throughout the night.Least the pub offered more heating than this place.
November 2023 by Adam Weir
Unfortunately the deceptive portrayal of the rooms and facilities on the Hotel's website is unforgivable, so it's one star from me. The overall standard of service was also simply nowhere near in keeping with what we were asked to pay.Tragically, the Hotel has evidently been 'modernised' since the last photos were taken, and to a very poor standard overall. The resulting décor is 'modern grey' with white lighting, very reminiscent of a chain hotel but with peeling wallpaper and a crack in the window. The room contained no furniture except the bed, and our double bed was in fact two single beds held together with a double sheet. In the end we were lucky: we asked to view another room, which quite simply looked like the bedroom of somebody going through a rough patch. Exhausted carpet, a wooden plank nailed to the wall, and the TV sitting on a bizarre wooden stand, with not even a desk this time.The entire hotel is apparently being run by one porter (who also does breakfast). We and others were mostly unable to attract attention by ringing the doorbell, so we had to call the porter's mobile. On our second night I let someone in who was unable to get in by ringing, and who later told us they were starting their first shift. The porter also gave us the wrong room at first (without sea view), before later offering us the one we'd booked. To his credit, he did keep our bag at the hotel for us after we checked out, so we could visit the attractions without our luggage.Breakfast was arguably of the standard one would expect at a hostel, certainly not a hotel. Cold beans, a quarter of a tomato, and a quarter of a mushroom with veggie sausages, haggis, hash browns and toast.Overall really quite poor. It made us sad to think that this charmingly decorated building filled with vintage furniture had met its end.
October 2023 by Jim Beattie
Breakfast worst ever. Menu said full Scottish. Half a mushroom quarter of a tomato. One day no black pudding next no potato scone. Haggis wS half a dozen crumbs. Room not remotely cleanRooms: Bed OK nothing else
October 2023 by Tara Hall
This wonderful hotel is just a few steps from the ferry terminal. The room I stayed in was warm and inviting. The breakfast was made on the spot, fresh and so delicious. Fantastic staff and such a bargain. What a delightful place to stay.
September 2023 by Kevon Edis
Bit shabby, but staff very welcoming and nice breakfast.
September 2023 by Vivienne Bryan
Met by a gentleman given my key and what floor my room was ,I'll let the pictures say it all,no mattress protector or bin in bathroom ,bath plug didn't fit so bath emptied, shower screen wasn't fixed securely to wall ,£85 with a sea view breakfast included ,avoid and book somewhere elseRooms: Window was broken and filthy ,so was the curtains ,no bin in bathroom ,mismatched carpets ,cream carpet was filthy ,2 seater was peeling and sank when you sat on it
September 2023 by vivienneb835
Avoid like the plague , was met at the door , given key an instructions , double room with a sea view , yeah double bed no headboard or mattress protector , 2 chairs at each side no bed side lamps , furniture very dated , 2 seater couch only fit for the bed , sagging , peeling and not fit to sit on , curtains filthy , one of the windows broken and taped up , comb webs so thick behind the couch you could use them at Halloween, no bin in bathroom , miss matched carpet to the point the cream carpet had a big filthy stain , no tea bags , breakfast another joke more like kids portion unappealing, don't order mushrooms you'll only get a pea size bit lol , £85 a night , this place is a joke for the cost , sustainable its advertised as , yeah because there's nothing worth £85 at this hotel , what's advertised on booking .com isn't what you get , had to give one star to write this review
September 2023 by Isobel Reeve
Great location, decent bed and a clean bathroom, but those were the only good parts about our stay at Cannon House Hotel.We booked a Double Deluxe room, which was advertised to be 124sqft with free toiletries, chocolates, and tea. There were no free toiletries and when questioned about it the staff told us that they 'dont do toiletries or soap', despite it being said on the website. The room was nothing like it was advertised in the pictures and was definitely not the size advertised. We booked specifically as we were promised a bath in the room which we didn't get.When we arrived there was a number on the door to call to be let in, thankfully someone was there to let us into the property but the number on the door was unresponsive to our complaints later on in our stay. The bar that was advertised was never open unless it was breakfast, the 'beer garden' was one picnic bench and the staff were never around and seemed to hide in the sea view rooms to watch TV loudly.The decor was tired, dated and definitely needs an update.On the first night the hot water stopped half way through a shower in tbe en suite we had payed for, and the next day still wasn't working so we had to use the communal bathroom in the shabby basement that appeared to still be under construction but in use for other guests which had a very odd sour smell. There was a key in a strange door in the communal bathroom that led to what looked like a haunted dungeon under the stairs.The WiFi didn't work and there was a dirty plaster in our room. The 2nd floor (which we were on) stank of cigarettes dispite it being listed as a 'smoke free property'.The breakfast my partner had was great, however the vegan breakfast was very small and left much to be desired.Overall, I wouldn't stay at Cannon House Hotel again, although we didn't let it ruin our stay on the beautiful island of Bute.
August 2023 by 368isobelr
Great location, decent bed and a clean bathroom, but those were the only good parts about our stay at Cannon House Hotel. We booked a Double Deluxe room, which was advertised to be 124sqft with free toiletries, chocolates, and tea. There were no free toiletries and when questioned about it the staff told us that they 'dont do toiletries or soap', despite it being said on the website. The room was nothing like it was advertised in the pictures and was definitely not the size advertised. When we arrived there was a number on the door to call to be let in, thankfully someone was there to let us into the property but the number on the door was unresponsive to our complaints later on in our stay. The bar that was advertised was never open unless it was breakfast, the 'beer garden' was one picnic bench and the staff were never around and seemed to hide in the sea view rooms to watch TV loudly. The decor was tired, dated and definitely needs an update. On the first night the hot water stopped half way through a shower in tbe en suite we had payed for, and the next day still wasn't working so we had to use the communal bathroom in the shabby basement that appeared to still be under construction but in use for other guests which had a very odd sour smell. There was a key in a strange door in the communal bathroom that led to what looked like a haunted dungeon under the stairs. The WiFi didn't work and there was a dirty plaster in our room. The 2nd floor (which we were on) stank of cigarettes dispite it being listed as a 'smoke free property'. The breakfast my partner had was great, however the vegan breakfast was very small and left much to be desired. Overall, I wouldn't stay at Cannon House Hotel again, although we didn't let it ruin our stay on the beautiful island of Bute.
August 2023 by annaaO3237XO
Staff were friendly and the room had fabulous views of the ferry port. Literally a 2-minute drive /5 min walk from the ferry. Breakfast was tasty and there was a lot of choice but it took a while to be served. The room was clean although one of the towels had a big stain on it. The window didn't close properly so the room was freezing despite it being July. Weather was wet and windy so we ended up going home a day early as the room was so cold.
July 2023 by monktoninn
We stayed in this hotel for one night, which was more than enough. The whole place was very scruffy, weeds and rubbish outside. Inside not much better, the room where you had breakfast had boxes lying around, cups, saucers and glasses cluttered the tops, not inviting at all. The best bit about our room was the view. There were no toiletries, only one bath towel and one hand towel. So many areas unfinished, broken tiles, cobwebs and marks on walls and doors. Such a pity as it could be turned into a lovely place but needs a lot work. The best thing was the staff and the breakfast which was cooked to perfection and nothing was too much trouble. Unfortunately we would not stay again or recommend as it was like being in faulty towers and very tired looking.
July 2023 by Tourist11115621288
My family and I are return customers to the Cannon hotel and i really cant fault the place. We stayed last week and Dawn and the rest of the staff went above and beyond to make us feel welcome and nothing was to much trouble for them. The various rooms we have stayed in over the years were spacious, clean and really nice. The breakfast was excellent ( the haggis especially). The hotel is a 2 minute walk away from the main restaurants and pubs and any time we have been going any where else on the island Dawn has been more than happy to organise a taxi for us. I am looking forward to returning the same time next year, my family loves our holidays to rothesay and one of the big reasons for that is the welcoming we get from the Cannon hotel.
July 2023 by nicolamE4007WW
1st time staying here absolutely loved it, Great location staff are all so friendly especially Dawn and Shona who made us feel so welcome. The rooms were spotlessly clean. The breakfast was amazing too. Could not fault anything. Will definitely be back
July 2023 by F4613DDrossp
The worst experience I?ve had. Avoid. Dirty towels on first going in. Nobody on site to sort this. Assumed as it has been marked as a hotel with house keeping it would be sorted the next day and we could struggle by with the hand towel and the other full sized towel. No housekeeping. Breakfast was very nice and the staff catering to this were great. There was a dead bird in the garden that looked like it had been there for a while. On the Saturday evening there was a party allowed into the breakfast room. Loud music and kids screaming until at least midnight as well as dogs barking. The owner has since blocked our number and won?t respond to anything. Very unprofessional.
