December 2023 by Laurence Turnbull
Shocking experience in this Burger King, music was far too loud for a start, we waited over 40 minutes for our order, it arrived cold, juice was warm and flat, staff were too busy standing about laughing and joking clearly ignoring the build up of customers who were also starting to get fed up waiting, don't know what the problem was as but me and my family certainly won't be back...very disappointed
December 2023 by Thomas Roberston
Debbie made our order up it was lovely. Service with a smile .
December 2023 by faaiz raza
Debbie and Claire service me today. Great service. Quick and order was correct.
December 2023 by Eddie jarrett
Waited 10 mins for someone to come to drive thru window, gave up and went inside only to find out few miles down road that order was
December 2023 by John Baird
Fantastic service from Debbie and Stacie. Full of smiles . Great service will be
December 2023 by Yasmin Murray
Great service from drive thru. Very busy though. Felt staff were rushed off of their feet. Could do with more staff to help.
November 2023 by sarah hood
Great service very polite staff , food was delicious
November 2023 by Robert Brown
lovely food and absolutely amazing service from all staff! will definitely be coming back.
November 2023 by Kelly Malcolmson
Very friendly, polite and helpful staff.. Customer service was outstanding... Service was very quick... Food was lovely and warm and was served with a friendly smile.. The shop was very clean and I would most definitely recommend my friends and family to eat out here.. The staff should be praised for all their hardwork as they are a credit to the team.
October 2023 by Catalin Buznea
I am not local, just pass this shop . Get a whopper meal. Very nice staff and service. Food was perfect. I do come again into this
October 2023 by Desmond Harkin
Decided to have a Burger King last night as a last-minute decision. This was a big mistake as it was disgusting. Service was horrendous. Never have I seen 10 people walk away from my desk not be served. The place was empty at the time. Our slip sat on the counter, and the staff noticed it after 15 minutes and then made our meal. When I went to the drinks counter, only 7 up was available?My vegetarian burger was tasteless and had cold vegetarian bacon on top. The young staff member was on her phone setting on the floor behind the desk. My overall impression of this takeaway restaurant was bad. I would honestly give this app 0 - 5.Vegetarian options: I would recommend that you cooked the vegetarian meal properly.
October 2023 by super_turtle5000
The food was absolutely phenomenal. The layer of crust on the perfectly toasted bread bun was simply sublime. The fries were deliciously golden brown and were filled to the brim with fluffy fried potatoes that could not have been cooked any better.
October 2023 by Mrs P
Visited via the drive-through yesterday and placed my order and was asked to park which seems to be automatic now at BK Irvine. We waited, and waited and waited. After 25 mins I went inside to ask for an update, no staff approached me and there were a few other customers looking around for assistance. I asked the girl on the drive through window to call someone over and she approached a manager who then disappeared out the back. Eventually I was handed my order. BK Irvine - your staff are really lovely and food always fresh, but maybe it's time to recruit additional staff to help out and also mention the waiting time to customers when placing the order - that way we won't get so annoyed. Either that maybe make the decision to stop Just Eat or stop the drive though as your current set up cannot cope. It wasn't even busy.
October 2023 by Caleb Malcolmson
Staff were lovely and welcoming when i came to dine in, food came fast and cooked to
October 2023 by Danielle
Lovely service from Kyla. Food was lovely aswell. All staff was very friendly and helpful.Kid-friendliness: Soft play very clean
