November 2023 by John Auld
Appoints of the phone were easy . The Optician was very professional. She explained each stage and afterwards went through the findings. Very professional. In the shop when discussing new lenses etc the manager was also very professional and made all my options easy to understand.
November 2023 by Sam Cairns
From entering to leaving very respectful and genuine staff - clean bright premises - made my visit all the better
November 2023 by Fiona Mitchell
Will definitely be changing to Boots! Your optician has the patience of a saint, even took the time to explain the meaning of the photos
November 2023 by cyril brown
The staff were very nice and the optican was excellent
September 2022 by William Watters
Just had my eye test done here. Everything was very professionally done. Decide to buy my glasses from them. Was looked after mostly by suzanne. I found everyone one to friendly and helpful. I would go back agaig.
June 2022 by Lesley Frew
Great staff. Plenty of frames to choose from. I Would definitely recommend them.
February 2022 by Jim Wilkinson
Very unprofessional unpleasant attitude from staff when I was trying to get prescription safety glasses repaired.Despite having made the purchase from Boots I was told as they were safety glasses Boots couldn?t touch them and I would have to contact the manufacturer myself. As I have no manufacturer contact details I am now left with unusable safety glasses.Boots were only interested in trying to sell replacements.For Boots to promote life time care this is the worst customer service I have come across in a long time.
October 2021 by Robert Donnelly
Today I had an appointment with the Irvine Opticians at 9.30.I found the shop to be bright, clean and well laid out.The biggest thing that struck me though was the professional, helpful staff, who not only provided great customer service, but did it all with a smile.The Optician Sukvinder Kaur, was bright, smiley and above all else highly professional, she even laughed at all my jokes !Thanks guys ?
September 2020 by Scott Currie
Optician was nice and very professional. The 3 other sales assistants where unhelpful rude and unprofessional. Will not be back.
March 2019 by lornamackay1 .
Had my son in today to collect his lenses. Appalling customer service. We will not be back
April 2018 by Linda McDonald
Truly excellent opticians. Optician knows what he is doing. Staff are very helpful. Having worn glasses for over 40 years I'm glad to be with an optician that I trust.
April 2018 by Danish Ashraf
Fantastic staff , couldn't have been more helpful. Tall guy with the specs (Mark?) really made every effort and people have been liking the new glasses. Will def be back maybe for contact lenses :)
September 2017 by Joe Mclaughlin
Service not nearly as good as previously