October 2023 by Gillian Cameron
Live my kitchen but even though they are one of the best there were still some issues.never thought I would have to replace bathroom taps and unit in two bathrooms in 5 yrs..issues not easily resolved unfortunatelyServices: Tile work installation
July 2023 by P Cormack
Our induction hob decided to give up the ghost, we had someone to look at it with no success. It was a Miele and had been with us for many years so we thought, "Miele again". Where to go? Laing, they know a thing or two about kitchens and what goes into them. They could not have been more helpful. We had an initial look through the Miele catalogue and left undecided, with information to think over. I made a number of emails back and forth, finally coming to a decision. I was ordered with a warning that it could take some time for delivery. It arrived withing the week, so perfect. Thank to everyone at Laings.
May 2023 by Robert Wilson
Not very helpful
April 2023 by LF
Stunning bathrooms and kitchens that you are unlikely to see anywhere else. Huge range of products on display and available to order. Service is friendly but not pressured. If you are looking for luxury products and service, this is the place to go.
February 2023 by Donna Murray
We recently got a new kitchen from Laings and are delighted with the entire process & end result. From the start Fiona the designer was very attentive, she listened to our likes & dislikes and tailor designed a kitchen perfect for our style & needs (We had previously gone elsewhere for a consultation and felt that the kitchen they designed was a generic kitchen that didn?t feel unique to us at all! ) We were kept up to date by Corrina who was on hand to answer any questions and Davie who fitted the kitchen was an impeccable joiner & extremely hard working. Everyone involved, the tiler, plumber, plasterer, work top fitters and electrician were all friendly and excelled at their job. I would highly recommend Laings to anyone looking for a new kitchen or bathroom.
August 2022 by Colin Milne
A double showroom store with plenty of units on show. It took a while for us to be acknowledged but it left us free to roam.
August 2022 by Tom Attrill
Amazing Kitchen?s and Bathroom?s but could work on their after sales care.
July 2022 by Ang Park
Absolutely horrific company - the worst business I?ve ever had the misfortune to use! Disgusting customer service -absolutely ridiculous! Do not use!!!!! They really do not care at all!!!!!
May 2022 by Angela Park
Non existent customer service.
May 2022 by Shona Stuart
We recently purchased from Laings Direct and are delighted with the knowledge and helpful advice. Quality products with an excellent service from planning to delivery of the items. Mike has much experience and made the whole business a pleasant one and faultless. Thank you Laings the whole team amazing, the depot at Thainstone first class too.
April 2022 by Gary Milne
Lovely showroom with a good selection of kitchens and bathrooms...friendly and informative staff.
March 2022 by Jo F
The ?salesman? that showed us round was extremely unprofessional, extremely rude. Talked down to us the whole time we suffered his company. Obviously had little interest in selling us anything, or if he did it was not evident.
March 2022 by Brian Slessor
Picked out our new kitchen and bathroom and shower ware today Phil and Emma were very professional and helpful.
February 2022 by Doug A
Great helpful staff, knowledgeable, help you through every stage of planning
January 2022 by Louise Statton
Nicola was brilliant. Very professional.
