January 2024 by cammy forbes
went ito store today ordered 6ltrs engine oil charged for 7ltrs an extra £13 79 have to give e mail for a receipt was home when discovered over charged phoned shop but got differerenet department after listing to music not my choice got through to shop to be told i would have to go backto shop after a 25 mile round trip and a wasted phone call said they were sorry and then manager. smiled with other employee. train staff better instead of bantering with other employees when serving customers
December 2023 by Anne
Efficient way to buy Xmas gifts! Good customer service.
December 2023 by Scott Thomson
I ordered a bike from Halford and booked it to be collected for 3pm. I arrived and the bike was not built. staff in the store didn't even know it was meant to be a build. I had to wait an extra hour for it to be built. very disappointing especially when I had booked the slot for it to be built so that it would save some time.
December 2023 by Donald McIntyre
Great store it is quite small for a Halfords It has most things that you might require.One of the things that let the store down it was quite busy on a Saturday and They only had one person serving on the tills and the line was big.
December 2023 by James Munro
Had front and rear dash cam fitted very rapidly and efficiently. Lewis did an excellent job.
November 2023 by Jim Reid Vehicle Sales & Service
Absolutely dreadful experience, just picked up my granddaughters bike for her Christmas which was pre paid , the woman who served, Jo (she wouldn?t give me her surname) tells me she is the Manager, had a massive attitude problem for serving the public. Terrible experience.
October 2023 by Frazer Simpson
Purchased Clarks universal gear and brake cables in store off the shelf. Subsequently I noticed that ordering on-line then collecting from store would be considerably cheapere.g. £4.15 vs £ 7.99/£7.50 for same brand. Surely this is an excessive differential.Product is good.
September 2023 by Cats Blink
Flat battery a week ago, got a jump start from neighbour and drove to Halfords Inverurie, got immediate attention when arrived and battery replaced there and then. Can't fault the service, thank you Halfords as we had an important journey ahead.
September 2023 by Cai Jorgensen
When in to the shop today to get a light changes and the staff was helpful
August 2023 by Emma Marnoch
Visited the store last week as visiting family and had issues with my bike rack I?d purchased from Rugby and wouldn't be able to get my sons bike home . The lady that first served me was so friendly and listened and past me onto her colleague Scott, who was brilliant, he came and looked at my car in the pouring rain and fixed my problem. First class service!! Thank you so much
August 2023 by Ruth Davies
Very helpful staff in getting my bikes organised . Very efficient and service was fantastic. Thankyou and very pleased with our bikes
July 2023 by Keith Cartney
Got back from holidays to find car battery flat, tried jump starting with booster but no joy. Took battery to the store to be checked and was told it needed to be changed, as it was still under warranty no issues in getting a replacement. Great service from the staff.
June 2023 by Welly Bobs
Just the ticket. Right part, very reasonably priced and including fitting. The young man who fitted it (Mel?) did a sterling job.
June 2023 by Stephen Eschner
Curteous and friendly, Callum and Scot were very motivated to solve my bike problem and solved it quickly. I always learn something when I go to the shop, they're eager to answer my questions and share what they know. Real pros. Best place to buy a bicycle, hands down! Thank you.
June 2023 by ALISTER ARMSTRONG
Bike service generally ok. However, rear mudguard was loose and rubs against the tyre. Loose mudguard was highlighted but has not been sorted. Will now have to go elsewhere toget it fixed, hence the score. Previous work has been very good,but not this time.
