September 2022 by jnomiss
Julia and Spirit Journeys provided our group a wonderful, 3-day experience of Scotland. We disembarked from a cruise and were met by Roger, who proved to be an outstanding guide both in his historical knowledge and friendly personality. We saw all the sights we had coordinated with Julia to see and more, thanks to Roger's flexibility and insights. We delved into history, culture and the landscapes as we ventured from Greenock to Stirling to Inverness. Over three days we enjoyed the delightful company of our amazing guide. His in-depth knowledge of the Battle of Culloden painted a very unique perspective covering strategic and tactical moves. At one site, a person came over and asked us who we were touring with. He had heard Roger's explanations and wanted to book with him as his guide was nowhere near as interesting or engaged. Additionally, we had a tour in Edinburgh fall apart so we contacted Julia to see if she could match us with a guide. On less than two-day?s notice, Julia pulled together the tour with Ian. He proved equally friendly and very in-tune with the history and culture. That made it four fantastic days in our taste of Scotland adventure. No question, we would definitely tour with Spirit Journeys again.
August 2022 by Coastal44460
Re: 3 day/2 night Highland Experience from Glasgow: My husband and I recently completed this tour and are so glad we did. Our guide, Roger, a former history professor, was so knowledgeable and we learned so much about Scottish history. Even though this was supposed to be a small group tour, we had a private tour with Roger and he couldn't have been better. He peaked so much interest in us that we came home and did more research and watched more videos on the history of Scotland. Also working with Rebecca in the office to set up the tour was very smooth. We would definitely recommend Spirit Journeys for your travel adventures.
July 2022 by dianamacfarlane
When our Scottish clan society needed help booking hotel accommodations for our recent group tour, Spirit Journeys took care of everything for us. They got us into very hard to book areas/hotels at amazing rates. Julia worked tirelessly to make sure that everything about our stays on tour were perfect! I cannot say enough about our fantastic experience with her and the team at SJWW. Thank you, thank you, thank YOU!!
January 2022 by T S
Ordered several speciality cheeses and black after seeing they were a local company. Worst experience ever!!! Order was delayed by courier, food spent 8 days in transit. When I contacted the company they did nothing, lied about where the package was (told me it was in Lybster and out for delivery when actually it was at a processing hub in Dundee hundreds of miles away!!) and ignored my emails. We tried calling, conveniently went to voicemail. I asked for a refund after around a week of waiting as order had not arrived however this was not answered. The food finally arrived 8 days from drop off at parcel locker, box was danaged and opened on one side and when I opened the box I was surprised to see there was no ice pack/cool pack in there. This meant the cheese and black pudding had been unrefridgerated for 8 days and was warm! As this was for a present for an elderly couple there was no way I was going to give them food poisoning. I emailed this company again stating this and that due to the delay (as Interparcel tracking stated it was a two day delivery) that they could claim their money back due to failing to deliver on time and that I wanted to return these items as they were not fit for purpose. Again no response, very ignorant, rude and downright unprofessional. I emailed again asking for a refund and that should I not get a response I would be seeking to raise a dispute with my credit card company to claim my money back (£32.00). I have since found out from Interparcel that interestingly they do not accept perishable items and therefore the seller would have known this and lied about the contents of the package they were sending. Therefore, they wouldn't be able to claim for any loss of monies. If you are buying from this company use your credit card because then if you are in a similar situation to me you can claim your money back through your bank. I do not believe this company has any form of food safety training at all and I have relayed my concerns to trading standards and the local council for them to investigate. I have received no apology for the inconvenience or replacement of items or offer of refund. They have completely dismissed me. Customer service is shocking!!
January 2022 by Bruce MacFarlane
Excellent Friendly and Efficient Service..will do all my travel arrangements through them.
December 2021 by iainmZ2819PJ
With my brother I wished to arrange an organised tour to the WW1 battlefields in northern France and also a visit to Aushwitz. This included flights, hotels and also a few days in Berlin during the end of the tours. All this was just prior to Covid. Our intention was to leave from Inverness in the Scottish Highlands. I contacted Sally Mackay who immediately got to work in arranging and programming the entire trip for my brother and I. This was no easy task, however, Sally diligently worked her way through it and eventually made sense of the arrangements to our satisfaction. Without Sally we would not have been able to have dealt with the complexities. Despite the arrangements, unfortunately due to Covid restrictions we were unable to go ahead and the timing of the trip was rearranged and then ultimately cancelled. Despite all this, it is our intention once travelling restrictions have been lifted, we intend to contact Sally again to resurrect the trip.
December 2021 by Abby M
If you?re thinking of booking a holiday or a weekend away - look no further. Sal at SJ Travel is AMAZING. Never have I ever booked with a travel agent that cares so much that your trip is nothing less than perfect! Sal is super organised, knowledgable and helpful. She really knows what she?s doing! Ten out of ten!!!
December 2021 by I946ZQjohnf
great service, Sally was brilliant made our trip to Canada a lot less fraught than it could have been.
December 2021 by margaretmaclennan379
Sally MacKay, CJ Travel Inverness, was highly recommended to me when I informed friends I was going to book a trip to USA to visit my son. Sally was absolutely amazing, from booking my trip to when I returned home she was so supportive and was always available to deal with any issues I had. Due to the covid pandemic there was a lot of documentation and tests necessary to allow me to travel and Sally arranged all the necessary paperwork and booked my tests. I would not have been able to make the trip to visit my son if it wasn't for Sally's excellent planning and administration skills. I have recommend Sally to all my friends and will definitely be asking her to book any further trips I will have.
December 2021 by Susan G
Booked our Med cruise through Sally MacKay in Inverness. She kept us up to date, got us a great price and was quick to answer any queries we had. Would be my first stop for any cruise or holiday needs in the future.
November 2021 by Andrew Machado
Excellent and friendly service from Spirit Journeys, who are one of the few agents in the Highlands capable of quick PCR tests.We were in Scotland to visit family and my parents and I had three separate tests, each of which was sent back within eighteen hours of the samples being taken.The pricing is also excellent (£45) compared to the majority of other providers, which charge a lot more for slower results.
October 2021 by Virginia Rockwell
For my trip home to the States, I cannot thank you enough for fast results on PCR test from lab Eurofins in less than 24 hours. There are virtually no travel test sites in the Highlands and Islands of Scotland capable of testing and getting results back within 3 days of a flight, and I did not want to rely solely on a rapid test which is less accurate. It took a while to find you, but was so happy I did. Namaste', y'all!
July 2021 by Marina Andrejic
I went with them on Scotland Whisky tour and I had the best time ever. They are very organized and agency that provides the best services in Scotland
March 2021 by Les Newman
Spirit journeys have helped over the last two years ,I wish we had found them earlier .Nothing is too much trouble ,they are smiley ,kind people .
August 2019 by Michael Mackenzie
Booked our flights for Mount Everest Base Camp in 2020 and have to say what a fantastic service and very friendly. Top marks 10/10. Will def be back when we go for our next summit trip.
