October 2023 by Raylene Bryan
We used Sharon Leon to complete all the flooring and carpets in our brand new home. First experience of Aviemore showroom was disappointing as there never seemed to be anyone around to ask questions so we decided to book an appointment at the Inverness store as we wanted a comparison quote with another local provider. Simon and his colleagues in Inverness were immediately knowledgable and there was an excellent range to choose from. They listened to our requirements and offer options allowing us to help refine our choices. Our new property has underfloor heating and an air source heat pump so a few unknowns but Simon helped navigate through the questions with a bit of friendly banter along the way and resulted in a cheaper quote than the other company we worked with. The order process was smooth and any questions dealt with quickly and efficiently. Arrangement for fitting were confirmed in advance. I have deducted a star as fitters did not arrive as expected on first morning, they had been booked into another job and eventually arrived at lunchtime following an apology from the store. After that fitting was straightforward and very happy with the end product. I would recommend them for you flooring needs.
July 2023 by Laurence Haxton
Speedy and highly professional service, from helping us initially with selecting the flooring to the fitting of both carpets and vinyl tiles. Great experience overall!
May 2023 by Karen Mackay
Wasn?t happy with state they left my bathroom after fitting vinyl, totally unprofessional when tried explaining about not being happy with work, and now they don?t even reply to e mails, wouldn?t use again
April 2023 by David De Freitas
My wife and I had purchased a couple rugs over the months from Sharon Leon so when we wanted to carpet our stairs we thought let's use them again.
They sent a site rep out to our home who suggested that we end the carpet below the bullnose at the top and bottom step as it would look framed by the wood. My wife and I agreed 100% with him.
We went in purchased the carpet and left a key with them, I reminded the salesman that we want the carpet finished at the bullnose at the top and bottom step, he replied that it's already in the note book.
On the day of the fitting we were told that there was some mix up and the carpet that arrived was not the correct one as the pattern did not match. They said they had to reorder it again and book a new date to fit it.
Eventually it was fitted and they sent us a photos, the carpet was not ended as agreed at the bullnose. I asked them why as this is clearly what was agreed and the reply was not even an apology but we were told to come back in and we'll discuss it.
I asked what's the point, we have already agreed and discussed it and you still did not do the job correctly why would my wife and I come in and waste our time further.
Needless to say we still have not got so much as an apology or we'll look into it as clearly on our side there was a break down in communication to the fitter.
Anyway bottom line is between the mix up of the carpet, the rescheduled fitting and now the incorrect fitting it will definitely be the last time we visit that store or ever recommend Sharon Leon to anyone.
February 2023 by Izzy Prentice
Absolutely fantastic and efficient service! Would highly recommend!
November 2022 by Sue Wellby
Sharon Leon very recently laid new carpets right through our house and I am delighted to leave this review. Their service both in the shop and when in our home was exemplary. Simon and his colleagues were a mine of information which made choosing our carpet much easier than we thought. Their prices are reasonable and they have a large selection of carpets to choose from. The guys who laid the carpets really know what they are doing and are tidy and very pleasant also (they prefer coffee to tea!). If you have a need for floor covering of any sort, don?t hesitate to call in and see them.
July 2022 by Richard Mackenzie
Flash to bang from initial visit to Sharon Leon to floor done took a few months. 50% paid up front. The rest to be paid before job starts. Had a wee cash flow problem so asked about repayments. This got me the frown and "I'll have to speak with the directors". Answer was 'no'. Pay full amount then we'll start job.Apparently my options were 1 delay job, 2 send materials back costing me £150 or 3 dump materials in my driveway and do the job yourself.Money paid, job started. 2 days to do job but took 3 days. Contractor turns up late and finishes early on day one. Turns up late day 2 and fails to finish task. Comes back at 1pm day 3 and stays until job complete. Perfect finished task.Overall not happy, I give a generous 4 star.Will I use Sharon Leon again - NO. Go tell that to the directors.
July 2022 by Karen Keith Cameron
The team at Sharon Leon go above and beyond others. The team couldn?t be more helpful especially when I needed flooring that day.
I would definitely recommend them to anyone. Wonderful and helpful service as well as extremely reasonable.
February 2022 by Gavin Daschofsky
Very impressed with Sharon Leon from start to finish. Went looking for flooring and they were the last place that we visited. Simon was extremely helpful in the showroom and took the time to explain different options and the benefit to each one. Floor was fitted by Richard who made a fantastic job. Showed up when he was supposed to and talked me through the fitting process. Would definitely use again.
October 2021 by Aileen Thomson
Fantastic service - great advice re products. During this time of Covid, dates have had to change for fitting more times than you would want, but all staff at Sharon Leon adapted to our ever changing schedule and were always so helpful and accommodating. Delighted with our new look! Highly recommend!
August 2021 by Bill Ashburner
Very helpful - as always. We will place an order.
July 2021 by Caron Duffus
Very helpful, unfortunately we needed flooring quicker than they could source. This was the only reason we didn't purchase from Sharon Leon.
July 2021 by Chris S
I bought some custom made rugs here and needed to match an existing stair carpet. Jenny and Billy were excellent throughout the process, providing friendly, helpful and unpressured service and identifying the correct match for the hall rug. The rugs have now arrived and are a perfect fit in the house thanks to the time taken to get things right.
July 2021 by Adrian Hopwood
Top notch service. Jeni is as passionate as they come. Woodpecker Flooring ambassadors!
June 2021 by Carol Janes
Very helpful and a great choice of quality wool carpets.
