September 2023 by C
Went in to purchase a few things, staff are usually excellent, but last Thursday I was met by a rude member of staff (V) who preferred to stand reading her phone.When I asked for an item I was told 2nd from the right bottom shelf !I actually had to say? I?m sorry for bothering you could I have some help.
November 2022 by ______ modnik
The store's opening hours contain incorrect information. Spent time and money on a useless trip. The shop is closed on Sundays.
March 2022 by isobel bennie (Issy)
Amazing staff
June 2021 by T L
WOULD RATE 6 STARS OUT OF 5 IF I COULD!Went in last week after a traumatic incident and came into the shop looking a total mess, the staff were wonderful and beyond incredibly understanding (even though this is far beyond their job description!). I bought some hair straighteners which for the price have worked fantastically - not even saying this bevause of their compassionate conduct), I have very thick curly hair which typically takes 2 hours to straighten, and despite me asking for the cheapest possible straighteners available my hair is now straightened in just over an hour!I'm based in invergordon so don't regularly go to inverness but will be going back the next chance I'm able to, not only to thank them for being 2 amazing wonderful kindhearted people to a vulnerable woman, but to have more of a look around to explore the rest of their products too. Folk like this that restore your faith in humanity and products like this that restore the life to your hair lol!
July 2020 by Emma Williams
Very poor customer service.
My flatmate went in looking for some advice on hair colouring products, the lady refused to give her any help or advice. When it comes to colours and things Like that, I understand you don?t want the responsibility if it goes wrong coming back on you.
All she was needing was colour and developer. My roommate came home and asked me to help her with it, mixed up the products.... all I will say Thank god I didn?t apply it, it wasn?t developer we mixed in but peroxide.
The least you could have done is point her in the right direction of the products she needed, this would have been helpful instead of letting her leaving with peroxide. £20 down the drain.
October 2019 by Katie Mac
Had the pleasure of speaking with Sean this morning. He could not have been more helpful. Explained everything thoroughly-didn?t make me feel stupid as I wasn?t sure what to buy- can?t speak highly enough of him. Thank you Sean!