August 2025 by Diego Perona
I visited the store to buy running shoes. However, the unfriendly attitude of the saleswoman made me give up.
Her behavior was very unpleasant, speaking quickly and not explaining anything.
Kindly advice: When interacting with a customer who doesn't speak english as motherlanguage (even though I speak English moderate to advanced level), try to be a little more friendly and speak more slowly, so the customer feels comfortable and perhaps you can have a better interaction and sales.
July 2025 by Adam Morrison
Fantastic Experience. Zack was fantastic and spent a great deal of time with us!
May 2025 by Nick Vacca
Came upon this place while on vacation in Inverness. Went in out of curiosity to see what products they sold. Was very impressed by their inventory and even more impressed by the kind staff. You should visit this place if you?re looking for high quality running gear and/or kind, knowledgeable runners.
May 2025 by N. rbt
Very happy with my new running shoes!
Thank you, from France
February 2025 by John Szczerba
Went in to get a new pair of shoes today and the lady who served me couldn't have been more friendly and helpful. Ran through my options, listened to what I was looking for and gave me a breakdown on how I run and what was best for me. Very professional, talkative and did everything with a smile on her face.
Shoes are pretty nice too.
November 2024 by Conor Doherty
I was visiting Inverness and stumbled across the shop. I was long overdue new runners and the guys in the shop couldn't have been more helpful. Full of knowledge and tips as well as carrying out a thorough gait analysis. 10/10.
November 2024 by Will Ross
Excellent store with Mark & co. at the helm into late-Sunday. I was able to establish my size in inov-8 and try them on the treadmill too. Informed and friendly team :)
October 2024 by Akhil Anil
Wanted to get a pair of trainers and couldn't find the one I wanted and stumbled upon this store. The staff who assisted me today (couldn't get his name) was amazing. He greeted me with the biggest smile, making me feel at home right away. He was extremely patient and helpful and although I took extremely long to choose a pair, he displayed no signs of irritation and answered every single one of my question. I'll definitely be a repeat customer. ?
October 2024 by Anne Macdonald
Purchased a pair of Brooks trainers on Friday , Exellent service ,tried on various pairs , the young lad was so helpful ....love my new trainers so comfortable , thanks again
September 2024 by cait campbell
Shocking customer service and totally ignored by staff.
Went in with the full intention of making a purchase, new to running so was looking for a gait analysis and help with finding the right shoe. We were totally ignored by staff for about 10 minutes until my partner went up and asked for help - guy at the counter couldn?t be bothered and just recommended their best seller. While I was trying shoes his colleague offered other customers a gait analysis and got the guy helping us to do it for her customers. We were totally disregarded and ended up just walking out of the shop.
July 2024 by Eleanor May
Got a gait analysis done today by a very helpful lady. Really thorough and made sure I got the perfect shoe. Thank you!!
May 2024 by Julie Clark
Fab service last Sunday and i had my gait analysis done. I came out with 2 perfect pairs of running shoes to get me back into running.
March 2024 by Claire McDowall
Absolutely 1st class serviceI walked into this shop today with a voucher that had expired. We had moved house and I thought I had lost my birthday card with gift vouchers ILuckily, it turned out I found itHowever, it had run past its expired dateI was so worried about this ..The 2 sales assistants were so welcoming and friendly. They said not to worry they would try and do something about it for me .How lovely!The service I received today was absolutely fantastic.They honoured my gift voucher and spent lots of time and care to make sure I received the right trainers .I couldn't believe it !I would 100 % recommendGetting your trainers or running gear from this shop .I will DEFINITELY be backGreat service, thanksA million.Claire x ??
February 2024 by DomJordan101
Great personal tough and service. Unfortunately the shoes I was recommended and sold haven't turned out so great. Just can't get on with them. Feels like they are trying to correct my running style.
February 2024 by Dexy Barker
Huge thanks to the friendly staff, super helpful for a none runner. Very patient in finding the right support and style. Couldn't have asked for more. In fact a few shops around the highlands could learn from the staff on what! customer service is. Thank you ?.
