March 2024 by Frustrated Traveller
Absolutely abysmal service?. Whenever I have parcels delayed, I can guarantee when I check tracking it?s stuck in Inverness! 48hr service forget it?. Try a week, in the past a 48hr was 3wks delayed.Management need to get their act together and sort this out.
February 2024 by Angie Cameron
Opening hours of 8am until 10am!!??? Are you serious. What an absolute joke.
February 2024 by Elizabeth Ferguson
Been waiting for parcel for over a week. Keep saying delivery attempted but clearly it hasn't because we have been at home at time they say they attempted delivery, I then rearranged delivery to my local post office but it never turned up, still waiting
February 2024 by Matthew Murray
Mostly closed
February 2024 by Bussyfingers Adi
Open only 2 hrs a day, in the morning when everyone is at work, no phone number, no emails, nothing and a fair distance from town. Royal Mail still 20 years behind everyone else. Absolutely shocking and apalling service. It's a shame really, the delivery guys are amazingly nice and helpful
January 2024 by bonesy Carlin
New opening hours 8 till 10??? How is anyone ever supposed to collect anything
December 2023 by Nikhil Reji Mathew
The delivery office is open for just two hours, from 8 am to 10 am, Monday to Friday (and on Saturdays, it's open until 12 pm), making it hard for customers. The delivery office is also far away from the city and literally, it is very hard to get a parking space here. The service is fine though and there was no queue when I visited last time.
December 2023 by Farin MacKenzie
Never open carpark too small location far to far away from anywhere. Staff are incredibly friendly and helpful
November 2023 by Lauren Sutherland
Staff are always very helpful and friendly when picking up.But very very poor customer service from Royal Mail, and the people who agreed to cut the opening hours drastically! Hours are very impractical!
October 2023 by James Carr
8am - 10am. Absolute moronic decision there. "let's open as people commute to work and close before the first coffee break. everyone will 100% be able to grab there parcels that we've failed to deliver around then. Good Job team, Gold Star"
October 2023 by danny macdonald
Opening hours are a joke!! 8-10 in the morning. Struggling to understand how a building full of royal mail workers can't manage to staff a counter for more than 2 hours a day.
October 2023 by chelsea Bolt
new opening hours are a joke. who doesn?t work between the new opening times of 8am-10am?!l makes it impossible to collect anything. it?s not as if there isn?t staff in the building outwith these hours.
October 2023 by Scott M
The opening hours are a disgrace. I thankfully drive but if you were reliant on public transport it would be tricky to acess.
October 2023 by Carol Hart
Opening hours have reduced hugely making it difficult to get to if you work
October 2023 by John Macleod
Only opens 0800 till 1000 Monday to Friday 0800 till 1200 Saturdays not very helpful.