November 2023 by Donald MacLeod
First class service with very helpful and friendly staff!!!Would highly recommend ?
October 2023 by Brian Leitch
Top class service as always . Required new lenses for reading glasses and repair to nose cushion done on the spot from very attentive staff.
October 2023 by Andrew Wiseman
very good i would not go any where eles
September 2023 by Len Christopher
Attended premises in Inverness for consultation today and was extremely impressed with the professionalism of staff and courtesy shown to myself and other customers.
August 2023 by Linda Tautiete
Very friendly staff. Easy find them. They were also very good on explaining eye surgery options and cost.Not my first time with Optical Express and definitely not the last.
May 2023 by Hector Mackenzie
5 star treatment from all the staff as soon as I entered the premises, they were polite, helpful, just brilliant.
November 2022 by Donna Sykora
It simply couldn't have worked out any better, my experience was very very good, on the day i felt like I wasn't left alone for long enough to allow my thoughts to run away with what was about to happen. The team are very friendly andI had lots of attention wbile I was waiting. The surgery itself, To say I felt in good hands was putting it mildly. This team are so brilliant at what they do.. I felt no pain. They talked me through the hole thing, I had a follow up appointment next day and I was very happy to see very clearly, I did wear sunglasses as advised, I have no glare, halo, nothing unusual at all.. I feel so blessed, I definitely recommend Optical express. Inverness.. Thanks guys from first consultation tthrough surgery to aftercare.. I highly recommend, very satisfied. Goodbye glasses, no more contact lenses.. Delighted..
August 2022 by cody m
Very warm and friendly welcome eye test very professional quick and easy very helpful when choosing new glasses highly recomend them traveled from orkney just to see them wouldn't go anywhere else.
May 2022 by paul coulthard
Very pleased with the friendly and professional approach by Optical Express at Inverness . My cataracts were removed and new artificial lenses implanted in both eyes - only took about 15 minutes per eye. Was chatting with the surgical team throughout, and it was all very light-hearted, which certainly removes any anxieties. I can see better than at any time in the past 50 years, which is wonderful for such as me , as an outdoors person - wildlife watching, admiring the distant mountains and scenery - and of course watching my 2 Rescue Dogs running around on our beaches and in the forests. My thanks to all the wonderful staff who did everything possible to make this a worry-free , pleasant and rewarding experience.
September 2021 by Laura Maclennan
I am really happy with the experience I had at Optical Express. I booked online which quick and easy. My consultation went well, I had some some tests done by Luke and Emma who were both lovely, then after a short wait I went through and got my eye test done by Raymond. He explained & answered everything and I was best suited for Lasik iDesign. I then went through and discussed dates for surgery and my finance options with Emma, once I was happy with everything it got all booked in. On the day of surgery I was put at ease when I arrived and the procedure was very quick. I followed all advice given and thankfully I did not have any painful side effects. My 24 hour check up and 1 month check up went really well. The bruising on my eyes lasted a few weeks and I still have glare/halos/starbursts around lights at night time but hoping that will fade with time. My 3 month check up will be a phone one but I have had such a positive experience getting laser eye surgery at the Inverness Optical Express, I really wish I went ahead with it years ago!
August 2021 by Helen Jackson
Excellent staff and very professional. Great choice of frames for all budgets. Quick and efficient service delivery of glasses.Also excellent follow-up service.
July 2021 by Angela Scott
I would like to say thanks to the staff at Optical Express in Inverness high street who kindly helped me when I went in with a red swollen eye yesterday whilst on holiday. The staff and opticians gave me a full eye test and advice for this and couldn?t have been more helpful. Great team! ??
June 2021 by cdpromo
Excellent opticians and very helpful staff. Went for an eye test and discussed the results with the optician. Chose 2 designer frames from the many designs available. 5 out of 5
February 2021 by ricky macrae
A positive experience, dealing with friendly and professional staff. A thorough examination of my eyes, although during my wide vision test, I was asked to cover up my eye with a piece of folded paper, which gave a false report, which was corrected when a frosted eye glass was used.
August 2019 by Jonathan Innes
Very pleased with the assistance and pleased I took the care plan given what I have had to get done today would highly recommend
