December 2023 by Samara Gentle
Terrible experience. After looking online and seeing they had extended sizing I went in store to see things in person. When I asked the woman behind the counter where the plus sizes were she looked me up and down and said they didn?t have any. Didn?t offer me an alternative or explain if they were online only. Customer experience was absolutely horrible and dismissive.
October 2023 by Z VH
Good atmosphere, went to the Starbucks nut had a look at clothes.
December 2022 by D Crombie
Had a wonderful experience today. Been having difficulty trying to send back post due to royal mail strike. Came into store to be told it wasn't possible, but instead of leaving it like that, the lady then showed me another way to send back on her phone and even where to go and how to use it. Really helpful! She then also told me to come find her if I'm still struggling! Fantastic customer service!
September 2022 by Amit Sabnis
Great place for shopping and experience.
May 2022 by christine macdonald
Love everything in this shop. Could have larger sizes though
March 2022 by Chas G
Disgusted! Absolute ignorant and arrogant manager and staff who do not listen to the customer and it seems they have their own consumer laws within this store/outlet. If you would like a refund do not shop in this store!! " You won't get one". Don't bother trying to call customer services or use online chat, it's non existent. Don't bother phoning their head office because no one knows anyone else who works for this company. Well done to New Look, you have failed miserably. You are a disgrace as a company. Failed miserably!!!
March 2022 by C G
Disgusted! Absolute ignorant and arrogant manager and staff who do not listen to the customer and it seems they have their own consumer laws within this store/outlet. If you would like a refund do not shop in this store!! " You won't get one". Don't bother trying to call customer services or use online chat, it's non existent. Don't bother phoning their head office because no one knows anyone else who works for this company. Well done to New Look, you have failed miserably. You are a disgrace as a company. Failed miserably!!!
September 2021 by Mohammed Alissa
Lovely staff and discount for studentsThe shop contains Starbucks which is good to relax after shoppingThere is also WiFi which is great ?
January 2021 by Laura Semjonova
Great service,were nice workers.
January 2020 by j MacRae
When your shop is shut at 1730 but you close at 1800 hmmm
January 2020 by Annie Itsameee
Really small. Minimal choice, tiny teenage section.
January 2020 by Rebecca Third
Not a lot of choice but friendly staff
January 2020 by Katrina Anderson
Large store. Unfortunately doesn't have very high cleaning standards. Very dusty and messy
September 2019 by Stephen Corbett
Maybe it's age but don't like the kids range here. Trying to make them grow up to quickly. Great starbucks though
August 2019 by deborah stewart
Great staff and always a bargain to be had
