October 2023 by Jordan H
We arrived late and booked last minute. Very accommodating, very helpful and got a good night's rest. It is just a short walk down the hill to all the action, yet far enough away to be quiet. I would come back in a heartbeat. Thanks to all the staff
March 2023 by beggster7365
I had booked 6 rooms here for April 2023. Just had an email March 2023 simply saying that the bookings are cancelled due to the extension of a Government Contract. I?ve now had to spend this morning looking for alternative accommodation. Don?t book here, obviously can?t be relied upon.
January 2023 by 1804Mclean
Not worth the money very poor quality rooms, our room a quarter of a toilet roll for two people 3 nights, one cup unclean from prev guest, 1 small hand towel 1 small bath towel 3 night stay two people, toilet holder kept falling of the wall, a few lights not working, extremely tatty tired room for mid summer. As for dining in my husband very ill not long after eating in their dining room which like our room has seen better days not very clean wonky table, lazy chefs menu most of long term guest ate elsewhere as did we. Would never go back there despite one or two friendly staff my reason for a one star otherwise would have been none.
November 2022 by adina munteanu
Best experience ever. The staff is friendly and polite, the food is carefully cooked and the atmosphere is beyond expectations.
August 2022 by T4357NTedwardc
Very welcoming and helpful staff. Very accommodating of all our requests. Nothing seems to be too much trouble. Comfortable room with one or 2 minor niggles too trivial to affect our enjoyment of our stay. We had breakfast and dinner on each of our 3 days there and the food was excellent.
August 2022 by 169elman
Craigmonie Inverness took money for booking for a birthday treat in October 22 and took money out of bank account so thought booking was assured. Today 19 August got a text to cancel booking without explanation or apology. When asked why told they now have a government booking. What kind of customer service is that. We now have not much chance of booking elsewhere at this late stage.
August 2022 by 984leek
Had booked a room July for October and received an automated e-mail today to say our booking has been cancelled with no explanation or apology. Shocking. Avoid booking incase they cancel your booking!!!
August 2022 by Seaside64381008985
The hotel is old and equipment broken (bathroom, toilets, etc.) and beds are not comfortable. Far overpriced compared to the service level. Staff is courteous and welcoming. Location is good, city center is ten-minute walk with choice of places to eat and drink.
August 2022 by barongustavo
We stayed here for 2 nights during our Scotland roadtrip. The room had an very unpleasant smell at first but you get used to it, if you don't mind dipper smell. The hotel is very old and so is the interior. It saw a good age many many years ago. The bed was comfy. No AC. No room service was provided. Water pressure in the shower was pretty amazing. The staff was welcoming and helpful. The rug was stained and dirty. Bathroom seems clean but it had a little smell of public WC. My car was hit overnight , video security cameras didn't caught anything. The breakfast was amazing, I loved it.
July 2022 by cemremnv
We stayed here for 1 night during our Scotland roadtrip. The room had an unpleasant smell at first but you get used to it. It was a bit small and dark as well. The hotel is very old and so is the interior. The bed was comfy. No AC. Tea kettle and some snacks were provided. Water pressure in the shower was pretty amazing. The staff was welcoming and helpful.
