July 2023 by Salih Obied
Not sure if it is the worst branch but it is definitely down there, incompetent staff, long queue and faulty machines
June 2023 by Scott Burke
Had an issue with the pay-in machine (it had a fault suffice it to say), but must say very impressed with Claire for being so professional and courteous in resolving everything, was truly impressed, so well done Claire.
May 2023 by Carolyn Thomson
After over 30 years of banking with Halifax, yesterday I was left feeling bullied and intimidated at eastgate inverness. All I wanted was to do was see a teller. I was laughed at by one and harassed by another staff member until I left the queue and was bullied in to using a machine.
February 2023 by Andy Millen
Once again superb service from your staff this lunchtime. Every time I go in they're helpful, courteous and nice to speak to.In person service wins over online banking any day .
January 2023 by Jens Richter
Very bad service and arrogant staff and no help without an account at the bank! It's better to go to the nearby post office!
December 2022 by Derek MacDonald
I went into this branch today to make a deposit for my daughter. The staff were great, pleasant and helpful.
September 2022 by Gintar? Dmitri?enkait?
Left my ppt there and as a customer I could be contacted to be informed as they have my all details. When they need payment they always will find your number
March 2022 by Chelsey Main
Such a friendly service!!. Thanks to Ellie and her collegue (didnt catch her name) for all your help today.
December 2021 by Andrew Miller
Myself and partner Stranded 250 miles from home with a car out of fuel in -2 weather, on the phone in total for 1.5 hours...50min on hold...hung up on 3 times...refused to help...will be shutting the account as soon poss. Utter waste
December 2021 by Sandra Caldwell
There were very helpful and friendly staff and very quick.
January 2021 by David Lynch
Very convenient for bus and rail stations at 3 mins walking distance, opposite Eastgate shopping centre amd Marks and Spencers
October 2020 by BeyondGiving
Very convenient for bus and rail stations at 3 mins walking distance, opposite Eastgate shopping centre amd Marks and Spencers
October 2020 by Em bem
Locked my bank account with no answer why. Left me with no money for food or petrol and zero explanation. After being loyal customer for last 3 years being treated like criminal is not Nice. Once all sorted definitely changing a bank and going to press with that story of how they own human life and feel above us
January 2020 by Rosemary Brown
The manager of this bank needs to spend more time improving customer service and cut out the hard sell on mortgages and house insurance. She also needs to get more people behind the counters and get rid of the ones who try to intercept customers on the way to the desk and are seldom of any use.
January 2020 by Dácil R Márquez
I was there today, it was really quiet except for a queue at the bussiness section, 1 girl serving everyone while 3 other girls were just standing by the door laughing while 5 of us customers just waited to get served. M
