March 2022 by IsobelG-27
Lovely quality puzzles, large choice and missing pieces replaced very quickly.We live not to far from the House of Puzzles and did not realise we could pick up directly from them. We were delighted with the service we received and will be back for more now we have a catalogue to make our choices from.Thank you for all your help.Stay safeIsobel
May 2021 by loopilinda
I have several of your puzzles and in the main I love the images. I like the idea of having adjacent pieces not actually interlocking, but I would say that as an older consumer with arthritis I do find stabilising pieces while the puzzle is still in construction rather difficult and often infuriating. Nevertheless I will still be re ordering
April 2021 by Margaret Mann
Excellent service and very good quality jigsaw puzzles. Looking forward very much to topping up collection again when shops open again. We are over 80 and have spent most of our Lockdown spare time with HOP jigsaw Puzzles.
March 2021 by craig sack
Great puzzles we buy every one as they come out, keeps wife quiet/busy for days @ a time. We've not had a lot to do with customer services but it has been courteous & helpful.
March 2021 by kenneth naylor
I have in the past bought many of your jig saws from charity shops and some have had pieces missing thanks to your company I have had very good service from you in receiving the pieces so that I can pass it on to my friends,again THANK YOU
March 2021 by Bob Reid
Thank you so much for replacing a missing piece, very good service from Ewan.
March 2021 by David Postans
costing me a fortune what with lock down and buying great puzzles quick delivery excellent company keep safe.
March 2021 by William Pittendreigh
Fantastic puzzles and great fun would highly recommend them.
August 2020 by JeanG-102
One piece missing from a puzzle I purchased on e-bay in lockdown within 2 weeks you had sent me the piece, well done, thank you so much, will look to purchase your puzzles again.
November 2019 by Military Historian
Promised to replace missing pieces within 2 weeks. I'm still waiting 2 MONTHS later.
November 2019 by DavidI-123
In addition to the excellent choice, the variety of shapes adds to the fun and to the challenge.. The service is unique in my experience in that a missing piece is quickly and correctly replaced. I was able to leave the jigsaw "complete" until the missing piece arrived. I CANNOT THINK I AM ALONE IN NOT WANTING TO HAVE TO START ALL OVER AGAIN - WHAT IF THERE IS A PIECE MISSING IN THE REPLACEMENT?
June 2019 by Sue Hart
Maker of excellent jigsaw puzzles with uniquely shaped pieces. The pictures are colourful & often nostalgic. My particular favourites are the Find The Difference puzzles. I am currently trying Number 10 - Camping.
February 2019 by Diane Lacey
Just finished 'Stepping Out'. It was a good quality puzzle with some pieces of quite unusual shape. We were very impressed with the vivid colours, and that every part of the jigsaw, including the sky, trees and grass, were full of interest. There were no boring bits. Thoroughly enjoyed it.
