March 2024 by Colin Preston
Stopped to charge car & have a soup, sandwich & coffee. Staff attentive. Cosy atmosphere.We went back recently for a late lunch & were pleasantly surprised at how good the food was. Very tasty.
January 2024 by Halie M
Met up with friend for brunch , 5 star Highly recomend strawb daq cocktails. Nice place H
December 2023 by Luke Doddrell
Steak, great. Curried fish too oily and overly complex flavours; needs to be simplified.Service, what on Earth! Asked for cocktail menus twice, cocktails only arrived after chasing them. But our waitress, Rebecca was sooooo slowwwwww.
December 2023 by tam o'brien
I visited on the 22.12.23 with my family for birthday/Christmas celebrations. The ambience, Staff friendliness and welcome was second to none. Niamh deserves a special mention for her exceptional good cheer, care attentiveness and generosity. Thank you so much and we will be back asap xxxKid-friendliness: When Niamh learned of my Grandson's autism she showed enormous attentiveness and gentle care and we can't thank her enough xx
December 2023 by juliemD6289TZ
The staff, food, service and privacy of the Dakota is 5 stars. Rachel the restaurant manager and her team treat you like a vip. Everything is down with professionalism and myself, husband and children had a wonderful time.
December 2023 by Joanne M
I have used the hotel in the past and on my most recent visit I came for drinks with friends, and I have to say this experience was NOT up to the usual standard of Dakota. The drinks themselves were fabulous, I want to thank Jason from the bar for his recommendations, they were delicious! While the customer service I recieved from most of the staff was amazing, I had a terrible encounter with one member of staff who was clearly too busy to be asked a simple question. I understand that it was likely a busy evening and I will assume they were understaffed but that is no excuse for service like that. I woud caution the managers in future against training their supervisors to have better customer service than this as I am now hesitant to return.
December 2023 by 640williamk
Lunch was outstanding! Olivia our server was so welcoming and very knowledgeable about our food choices. Rachel the restaurant manager was very professional and we think her for the special touches on our 40th anniversary. We did not catch the events manager?s name but thanks to her!Thanks to all especially the chef who never disappoints. Hope to see you all very soon!!!
November 2023 by Elaine
Wonderful meal again. Totally delicious. The staff were friendly and efficient. The atmosphere was alive with chatter. The small piece of chocolate brownie with my coffee also deserves a mention of its own... it was fantastically chocolatey, smooth and delicious ! Loved it all.
November 2023 by Jean Peock
Lovely hotel to stay in. Was st a nirthfay party in
November 2023 by OWEN Gallagher
Just amazing very friendly staff really upmarketParking: Ensure you type your registration number into the terminal inside at reception
November 2023 by Raymond M
The bar staff were excellent in particular Jordan, who was friendly, had a great knowledge of the new cocktail menu and never left you waiting for service. His supervisor Daniel was also very attentive and made superb cocktails. Highly recommended.
November 2023 by aliscott019
A return to happy times at this hotel and grill. From the treats in the room through to fantastic steaks in the Grill. The Friday package was great value. New breakfast menu was superb. Thank you to Connor for delivering a surprise to the room too?. Murren?s note has been kept special by us.
October 2023 by stevena627
Stop off to charge Tesla Friendly Staff Great tastey food Fair price Beautiful Decor Very enjoyable visit ????
September 2023 by Uta Twele
We loved our dinner at this restaurant. We are not easy to please normally but everything was great. Food was delicious, Service was super friendly and attentive. Special thanks to Molly who was outstanding. Thanks a lot for a great dinner away from London!
September 2023 by eviem582
Such a lovely hotel, filled with very friendly and accommodating staff. We received a very warm welcome at reception when we arrived, the girl behind the desk was lovely. Then we went for dinner and the staff in the restaurant were amazing, so helpful and made sure we have the best evening. 10/10 will definitely return to this hotel
