“Absolutely delighted with Helensburgh eye care and my new glasses. After a previous disappointing experience HEC was recommended to me and I wasn’t disappointed.Michelle was spot on with my prescription and Claire was above and beyond looking after me with precision detail and care. At last I was in capable hands.Wouldn’t hesitate to recommend them to anyone, the staff are so friendly. Thank you.”
9:30AM - 5:30PM
16 E Princes St
Eyewear And Opticians
“Had my eyes tested in May, got new glasses online, but still couldn't see properly. Suspect optician messed up my prescription in May. Fortunately I was able to return my new glasses for a refund (not their fault...they made them according to my prescription).I decided to have another eye test in Specsavers Helensburgh and order new glasses. Optician confirmed I needed a new prescription. Branch manager Joleen helped me pick new frames (along with my wife / style advisor). I explained to Joleen that I was going abroad in 2 weeks and it would be good to have my new glasses by then. She said she would try to hurry the order.Four days later Joleen called to tell me my glasses were ready. Went in, slight adjustments to frames and they were great.I am very impressed by the friendly, helpful and professional service. Nothing against buying glasses online (done it many times), but in future I'll be sticking with Helensburgh Specsavers as they provided a first class service.”
“I came in with a worry about vision after a fall. Marianne diagnosed a detached retina, booked an appointment at local hospital- that resulted in laser treatment within an hour. So grateful- speedy professional service and very reassuring. Friendly staff. Thankyou so much.”