March 2024 by Karen McGrath
Fantastic lunch and staff were brilliant
February 2024 by Leonetta Borghese
We came to visit the cashmere factory and it was a great experience. It was very interesting to discover the world behind one cashmere sweater. It is possible also to buy cashmere products at the factory shop.
November 2023 by Kay Thomson
Lovely staff and baking choices yummy
October 2023 by John Margerison
Great cafe in Hawick branch. Shop goods a bit pricey for us! But high quality and very well presented.
September 2023 by CanadaVeronica
Our tour guide was wonderful and so knowledgable. We learned so much and would recommend it to everyone. Fantastic tour. R and V. From. Canada
September 2023 by Hazel Grange
Loved the factory tour but I'm into knitting so could have spent hrs there! You come away with an appreciation of why cashmere articles are so expensive. We were also allowed to choose two hardback books which are really interesting. Hubby had also booked afternoon tea which was freshly made, delicious and we ended up taking cake boxes home. All in all a lovely few hours.
September 2023 by Alan Milligan
Lovely meal and brilliant service will be back soon
September 2023 by Lorraine Hastie
We were at the coffee shop. Passed all the beautiful cashmere on the way. Lovely staff, great food and relaxed atmosphere with plenty of room between the tables. Will be back
August 2023 by Lynda Devonport
We had Afternoon Tea here today and it was really lovely. Hot sausage roll to start off with for me. Sandwiches with soft & light bread, quiche fresh and warm. There were cream scones, shortbread, fruit loaf, flapjack and pistachio macaroon but it's difficult to choose my favourite. Don't give this one a miss!
July 2023 by Ralph Henderson
Lovely cafe and friendly staff. They also had just started a 50% sale so purchased some good bargains.
July 2023 by Ian Scott
Visited recently,great food and first class service
July 2023 by Joseph Coulson
Lovely Border Tart with a pot of tea went down very well today.
July 2023 by Gail Holmes
Good service, lovely food, great choice
June 2023 by Sandy McLaren
Requested, and was given,a "private" table for 6 people in the restaurant. Received excellent service and a good selection of food and drink. Would recommend.
May 2023 by Rebecca D
I work with a small group of adults with learning disabilities, who meet once a fortnight for lunch. We practise our social skills, using money and making choices using menus. I phoned the cafe ahead of our visit to let the staff know that we would be coming, and that some of the group members can find it difficult to try new foods. The member of staff I spoke to on the phone was brilliant and assured me it would be no trouble to make some food off the breakfast menu that I knew the service users would enjoy if we weren't able to find lunch options they liked. When we arrived at the cafe, we had a wonderful young waitress who was very welcoming and remained patient and kind when it took some of the group members a little extra time to make their decision and ask for their order. We had a little mix up when choosing cakes which the waitress smoothed over for us and which led to a great learning moment for the group members about making sure to communicate things clearly. All in all, we felt incredibly comfortable and welcomed by all the staff, and the group were excited to have tried somewhere new that turned out to be so much fun for them. Sometimes we can feel judged in public as some group members are loud or are still learning social skills and communication skills, but we all felt incredibly accepted at Johnstones and it made our lunch out feel really special. As well as the fantastic staff, the food was very tasty, well priced and well presented. I had the bacon and brie croissant followed by a chocolate brownie and both were delicious. Thank you all for making it such a lovely trip out!
