September 2023 by Hannah McIntosh
Poor communication but good service and customer care. We recently moved to this garage after we were disappointed with the deteriorating level of customer service at our old one. My husband's car was repaired first and we were happy so sent mine in for it's MOT. They are kept very busy so book well in advance! Leave at least a week.At 3pm I wondered why no one had called yet to inform me of the MOT result so I phoned and the receptionist said they were waiting on a tyre. This was news to me and I said so. I asked if my car had failed then and she confirmed it had. She said she would have the MOT tester call me when he got back to the office. Fine. An hour and a half later, still no call, so I called them again. This time the girl said my car was ready and I could pick it up. Surprised I asked, "so it passed?!" and she said it had. I was at work so asked my husband to set off to collect the car.Then I got a call from Peter, apologising for the miscommunication. They apparently thought they had phoned me, so carried out remedial works on my car and retested it, without my knowledge. This is what caused the conflicting information over the phone.They were very apologetic and waived some fees to compensate for their error. It's so nice to go somewhere that has good customer service. Mistakes happen to everyone but it's how you handle them that matters. Being proactive and taking responsibility for the mistake was the right course of action and I would use this garage again.Service: Tires
August 2023 by Sandra Smith
Wouldn't go anywhere else. Brilliant service, always reliable and reasonably priced.Peter, Tom, Moira and Demi always a pleasure to deal with.Highly recommend Strathclyde Autotune.
July 2023 by Harry Griffin
I?ve used this garage before and cannot recommend them enough. Peter & Thomas run an incredible business. Absolutely would recommend them to anybody who has not used them, especially those looking for a motorcycle MOTService: Tires
July 2023 by Gordon Rayment
Very professional and friendly garage who provide a first class service. I was extremely impressed with the quality of the work done on my car. I?d thoroughly recommend them. You will not be disappointed.Services: Air & cabin filter replacement
February 2023 by Allan McLean
Fantastic service and very reasonable. I would highly recommend using them.Services: Auto engine diagnostic
January 2023 by Andy McNally
I?ve Now used this garage on a number of occasions for various repairs, some relatively complex. Having worked in the motor industry for over 20 years and now relying on my car for 100% of my income , I needed a reliable garage. I trust Peter and his team completely. They are fair, honest and thorough. I would 100% recommend them.
October 2022 by Scott MacDonald
Great service from Peter and his team. Came across other issues with vehicle during repair work. Couldn?t do enough to come up with work arounds to fix extra problems at minimum additional cost. Can?t recommend high enough.Service: Auto engine diagnostic
August 2022 by Jacqui Horgan
Strathclyde Autotune to the rescue yet again!! Tom who is the son of the owner Peter was a superstar today. My car was due it?s first MOT today. Car battery was dead after being away on vacation for almost four weeks. Tom called to our house, jump started the car and drove it to their garage for its MOT. He found a nail in one tyre and sorted that too! We have been using their garage for 25 years now and each experience has been superb. TODAY Tom excelled.Services: Battery
August 2022 by Fergus McArthur
I put my car in for 2 tyres, alloys checked and ticked on the sheet as fine when I went in and when I collected there is now a bulge in the clear coat of the diamond cut alloys. The usual ?it wasn?t us?, ?you?d need photographic evidence that it was not there for us to repair?, ?how old is the car?? ?Have wheels been refurbished???blaming a tiny bit of laquer further up spoke as cause. All I can state is the laquer was not bulged when I dropped off and is now visibly bulging. I?d recommend taking pics when you drop off car so you then have evidence of any damage?. Don?t rely on them checking. Ohhh and check tyre pressure as not matching what they should be at, not even the same pressure across each tyre? hardly a sign of good workmanship.Service: Tires
August 2022 by laurence mcconville
I recently used Strathclyde auto tune for a service on my car , they managed to squeeze me in on short notice so I could fit it around my work , top class service , will be using Strathclyde autotune in the futureService: Oil change
August 2022 by Clarkson of Glasgow
One of the most reputable garages in Lanarkshire with a long history of great customer service and high standards. Highly recommend .
July 2022 by J Mac
Owner could learn some customer service skills.Had a bike mot'd a few weekends ago, I appreciate that not being customer facing can cause a slight disconnect with customers, but perhaps displaying an interest as opposed to the opposite may benefit in terms of return custom.
June 2022 by andrew buchanan
I called peter at Strathclyde Autotune to get a quote for a new clutch peter asked me to bring my Vauxhall antara down to his workshop peter took my car for a test drive and after a good run he brought my car back to his work shop put it on his machine and said that there was nothing wrong with my car i will definitely be recommending Strathclyde auto tune to family and friends this is. One garage that does not fleece there customers definitely be returning 100% well done Strathclyde auto tuneKind regards drew Buchanan
May 2022 by Derek Travers
First class service @Strathclyde Autotune. Staff are fantastic and extremely knowledgeable. I trust this company 100% and would not go anywhere else.Service: Brake service & repair
April 2022 by Neil McKinnon
Fantastic service at a much more affordable price compared to dealership. Really transparent invoice, again superior to what I've experienced with every BMW dealer. All this without any compromise on quality. Opted for budget tyres not expecting much but found that they still used a reliable budget brand at an amazing price. Definitely be back with my car and my partner's from now on. Thank you!Services: Oil change
