December 2023 by Brian Bonthron
As a family we would not go anywhere else as ten years ago the diagnosed a condition in my wife's eyes and this helped save her sight
November 2023 by Gillian Mackenzie
Recently got new varifocals at the Hamilton branch. Eye test was very thorough and all the staff were lovely. I had a bit of a hard time adapting to my new prescription and had to go back for advice. I'm so grateful for Emma - she was very helpful, patient and understanding. I have ADHD and Anxiety Disorder and was really struggling. But Emma took loads of time with me, finding the best solution for me. Nothing was a problem for her. Thanks so much!
November 2023 by Maui Lampa
the worst service and assistance I have ever received for a wee eye emergency
September 2023 by Gerry Mcdade
Staff are brilliant very clean and professional
August 2023 by ALAN WRISBERG
What joke, 5 times I have had to return to the shop to get them to do it right from them making up a distance prescription for no reason to trying to steal money, pathetic will not use again
August 2023 by Lara Leon
I had an incredible experience at Specsavers today! The atmosphere was warm and inviting, and the staff was incredibly friendly and attentive.
August 2023 by Hollie Turner
Very friendly staff, always pleasant and polite when I need to contact. Have helped me a lot with my glasses and lenses with no bother. Services are usually quite quick.
August 2023 by Asdfghjkl Zxcvbnm
Worst experience.Have been going here for years - and I?ll never return after today.Gave me the wrong prescription, went back to get them fixed and the staff were very rude and unprofessional.Staff are very clique-y .Didn?t do my eye test correctly, and didn?t do the air pressure test which I always get.Decided I wanted a refund instead - tried to refund me less than what I originally paid for the glasses.Had to pull up my bank statements as they had no record/receipts for this second error.This is all very unprofessional and very tasteless.Can?t believe the lack of customer care and the way the girls were drawing eyes at me and eye contact at each other as if my concerns were too much hassle.Will be searching for a new opticians, specsavers has went downhill.
August 2023 by Cate Swanson
Fantastic customer service from Chloe who got it to a t when I said I want glasses that make me look like Natasha Lyonne. Kudos Chloe.
July 2023 by Sharon Cushley
Very friendly and exceptional quality. I would not go anywhere else. I have had glasses elsewhere but definitely not of this quality.
July 2023 by marion hutchieson
Great service from start to finish
June 2023 by Elizabeth Webster
Friendly helpful staff, was seen on time and had full eye health check which was straightforward, only complaint is I didn't get my prescription by email as expected but after getting in touch with them it arrived the next day.
June 2023 by alen jeejo
Great experience and a wonderful crew. Highly recommendable
June 2023 by Ian Brown
Excellent service with good prices. Very professional.
February 2023 by Tom McGuire
Bought varifocals from Hamilton branch, after a very short time they started chipping, they said they would replace them but advised me that as it was a problem with half frames I should choose a different frame and they would replace them. They said I have to hand in the damaged frames first and it could be 3 weeks till the replacement arrived. Thus leaving me without glasses for 3 weeks. They eventually gave me a full refund. The matter of fact way this whole thing was dealt with left me cold. I was left without glasses and that was tough. Horrible company to deal with....they wont see me again
