April 2024 by Paula Walsh
Food is so bad, very disappointing.Food & drinks: Dreadful quality of food and presentation. Such a shame and doubt I'd go back.
March 2024 by Joseph Clarke
Great staff. Very friendly and helpful. Rooms of a good quality. No issues. You'll need to pay for parking and it can't be done through the hotel.
March 2024 by Keith Griffiths
Great service. Staff have been trained to a very good level. Polite and go out if there way to help. Have healthy options including a gluten free menu.
March 2024 by Glen Mittoo
The room was nice and clean and the restaurant was very good. Would love to stay here again.
February 2024 by Joanne Thelwell
Beautiful hotel friendly
February 2024 by S R
donya at the reception desk was really great help as she adviced us where to go around and also called taxi for us , loved staying here ,hotel and room was very clean ,will definitely go back ?
February 2024 by Jadwiga ZK-S
Very welcomingEasy to find off motorway and get parked, just remember and pay using RingoCustomer care excellentKirsty an great chef catering carefully and well for allergies, keeping customers safe with delicious meals
January 2024 by Ozzy Osborne
Excellent! Very clean and modern.
December 2023 by Moira McCarroll
Everything apart from the parking. It cost £5.80 for 24
December 2023 by Jon Hall
5 of us checking in asked to pay early check in fee of £10 each to check in at 2.40pm because the check in time is 3pm. As a team who work nationwide and use Premier Inns we've never had this nonsense previously. Decided to get a drink as we waited the 20 minutes and had to stand at the bar as nobody willing to serve, despite a member of staff on the phone giggling and chatting 5 yards away. Then when my 31 year old married mother of 2 kids colleague asked for a beer, she was refused as she didn't look in the opinion of the barmaid 'over 25'. That's fair enough and fair play for the thoroughness, however, she then refused to look at ID to prove the age for whatever unknown reason and then let another of our colleagues buy the beer for the person she refused to serve. Just bizarre service.
December 2023 by Sir Decks The Lot
Fantastic place to stay! Staff are probably the best and friendliest I have met to date. Would highly recommend over most and I do mean most in area.I've stayed in a lot of places like this! Top to bottom of UK! and I genuinely hope they keep up the good wrk.Thanks for the protein! (As mixed grill fab!). See u soon for next.
November 2023 by Ayesha
Booked a night at this hotel. Perfect location with plenty of restaurants and supermarkets around. The staff are so kind. I left some property in my room after I had checked out and travelled back to West Midlands. David went up and put my property aside for me and assured me it was safe and I could arrange for a courier to deliver it to me. I will be coming back to this hotel next time I'm in Scotland. Thankyou for your excellent service.
October 2023 by Alison Brown
Was here with a friend for a meal. I ordered my starter, and they forgot about my friend's. They gave my friend the wrong drink too. I ordered nachos, and they weren't even slightly warm, so I sent them back. By the time my starter was served again, my friend still didn't have their drink or starter, and we had to ask again for both. Finally, they both arrived. The person serving us was very unpleasant with an awful manner (female wearing an orange dress) . Not the younger girl. I ordered a filled steak to be medium, and it was burnt and black when I got it and couldn't even eat it. I sent it back, and it put me off ordering anything else. My garlic bread was dripping in grease, so that was sent back, too. I certainly won't be back here in a while, and I am very disappointed with it.
October 2023 by Annette Lindsay
Nice location next to a public car park. Reasonably new hotel with a super comfy bed. Staff lovely and accommodating.
October 2023 by Paul Clarke
Very nice hotel room was excellent loved the shower.I didn't like the way in to the hotel as I didn't see any signs but I did arrive late it's basically in the middle of a roundaboutAlso didn't really like the public car park.
