March 2024 by Angela Ward
Customer service is fantastic
March 2024 by Babs Martin
After having a really bad experience with Kwik Fit East Kilbride, I stopped off at the Hamilton branch on route home, explained my situation,to member of staff, brake warning light, mechnic was about to leave for his half day, but kindly said he would take a quick look at vehicle for me.Took my disabled son out off Vehicle, sat in waiting room when the mechanic & manager came across and advised me not to drive vehicle away.Brake cable could have snapped at any point.They let me stay for as long as needed to get myself & son sorted out, family member to come empty the van, belongs & equipment.Gary as been in touch keeping me updated about the vehicle. Upstand Kwik Fit often get bad press,But I can honestly say this branch could have saved our life's that day, who knows what could have happened if brake line had snapped.Can not express our thanks to Gary & his team, above & beyond customer service ?
March 2024 by Jenny Rea
Very helpful thanks
March 2024 by John Farrell
job well done.
February 2024 by Jacqueline Crisp
Went in just before 6pm with flat tyre.Team member about to finish his shift?but stayed on and proceeded to change tyre
February 2024 by Marie Preston
Everyone very helpful and pleasant. Tyre not in stock but sourced from another branch.Excellent service.
February 2024 by Gerry Burns
Quick. Easy and polite staff
February 2024 by stuart ramsay
Needed new set of tyres phoned them they said bring it in now if you like, guys told me all my options and gave me a good price done all 4 tyre + tracking all in just about a hour or so. Great guys great service and I will be back
February 2024 by Gary Cree
Really quick tyre repair done
February 2024 by Andy Simm
Received very professional service at a competitive price
February 2024 by Kash A
Was sent to Hamilton branch as Motherwell was low on staff. The manager Wesley went out his way and fitted my 2 tyres very quickly and saved me a lot of hassle, headache and time off work. What a guy!! Excellent customer consideration and service and polite manners. A true gentleman ? ?? many thanks to you sir ?
February 2024 by Ian Morrison
After my car had to have a tyre change for mot, kwik fit did not even notice the back tyre was flat. So tok car to Hamilton I arrived early even though car was not booked into 4.30.So I left my car and when for late lunch. Car was on ramp when came back and it took another 45 minutes to change a tyre. When said to the supervisor I was given every excuse under the sun and blaming a 2nd day trainee.When the supervisor was told that it was slow service I was told to leave and not return. Now I am sorry as a mobility customer I have used the company many times with excellent service but Hamilton kwik fit did not even the wheel and gave the car. Back with all four tyres on psi as follows 39. 36, 38 and 32 psi meaning my car now pulls and wobbles leaving it completely unsafe. So to the manager who told me never to return perhaps he should stop being mates with is staff and not all them to stand around n a puddle looking at a mobile phone.S all in all this really is a terrible garage and a cancer on kwik fits excellent reputation
February 2024 by Robert Thomson
Very friendly and approachable members of staff. Replaced my punctured tyre and re-gassed my air con. 4 stars instead of 5 as I'm not completely convinced the air con is A1. Price of the air con was a little expensive.
February 2024 by Evelyn Weir
Friendly helpful staff & good price.
February 2024 by Orion83
Really can't recommend this Kwik Fit branch enough. Excellent customer and helpful. In my experience, Kwik Fit are also the only tyre garage that can ever get the wheel alignment correct on my current car.