March 2024 by Charles Boyle
Great food and great service and great staff.
March 2024 by Ian Gibb
Lovely staff and a really nice breakfast. If u need to stay around hamilton this is as good a place as
March 2024 by Jayme McCann Nuttall
Staff are fantastic! So friendly, helpful and very kindly spoken. We only stayed one night but was great especially for the price! Breakfast was included and was good for a buffet breakfast. Beds are fairly decent but wouldn't like to sleep in them for a long time. Everything was relatively clean looking. Would stay again if needed. Outside could do with being looked at though, Broken sign and a lot of rubbish including random shoes on the grassRooms: Rooms are standard hotel rooms. Well kept, decent beds, tea, coffee , milk, and a TV. Pillows are good.Walkability: Very close by a lot of shops and restaurants. Parking available right next to buildingFood & drinks: Breakfast in the morning Is good. Buffet breakfast and a good selection to choose from. Sausages and bacon where good and well cooked also.
March 2024 by ian barrow
This is our 3rd trip to Hamilton and this hotel.2 night stay to visit family.Room as expected, clean & tidy. Basic ameneties.Fully stocked bar, snacksavailable early evning. Breakfast buffet was well laid out with ample choice.Staff were friendly & helpful.Will stay again , next time in Hamilton
February 2024 by Kane Mitchell
Good hotel just need a better toaster!!
February 2024 by sam elliot
Service when we arrived was brilliant. Front of house was very helpful . Our stay was lovely and the food and service from breakfast to the evening meal was great . The room was lovely and clean . Cannot fault housekeeping they did a wonderful job . All the staff was great and most welcomingRooms: Rooms are clean and well presentedSafety: The hotel is in a good location .Walkability: The hotel is with in distant of the town centre and the palace grounds retail park where there is a number of shops also a cinema which we visited twice the price of seat was not expensive.Food & drinks: The hotel has a lovely continental breakfast bar but it also has cooked breakfast items aswell. It also caters for people with dietary requirements such as gluten intolerance. There is a bar open in the evening and the serve a small but enjoyable menu .
February 2024 by Jasm Elliot
I want to say this place is great. It's modern clean and a great atmosphereWalkability: Quite central
February 2024 by Mandy Day
Location was great. Few eating places to try within walking distance.
February 2024 by Ian Ward
Great friendly service from as soon as you walk through the door ??
February 2024 by Mags Merson
Just popped in for a cuppa with a few friends.Food & drinks: The receptionist was absolutely lovely and very accommodating. Only popped in for a cuppa. Would be a great place to work away on your laptop instead of being stuck at home. Nice and quiet and hot drinks machine available. I think it was unlimited for a tenner??
January 2024 by Jenny Horton
Location greatStaff friendlyRooms
January 2024 by Ewelina Go?yska
I travel a lot, I have been to hundreds of hotels. This one is definitely the worst I've ever been to. The room was rented for 7 days, not the cheapest one, for two people. I asked 4 times to repair the TV that didn't work. And nothing was done. Breakfast was terrible, only powdered scrambled eggs, sausage, beans in tomato sauce, apple and jam. Horrible, the same thing every day. You cannot order lunch or dinner in the restaurant. The lady offered me a frozen pizza. The buffet was a total shock - no vegetables, fruit, cheese, cold meats... no choice. The bed was comfortable, but the view from the window was a garbage bin. When we had a fever on December 25 and all the shops were closed, we asked politely if there was a chance we could get paracetamol. The receptionist's response: "sorry we not pharmacy". I don't recommend it, I don't know who gives positive opinions. I am disappointed! Edit: after posting the review, we were immediately contacted by the manager who tried to solve the problem and suggested a room change. To my surprise in the morning at breakfast, a great surprise. The selection of fruit was much larger, for which we are grateful. I am pleasantly surprised by such a quick response.
January 2024 by Sohail Rafique
Lovely little place to stay in Scotland, when you want to make a centre near Edinburgh and Glasgow, or even Highlands are not too far away. Parking is ample and free, and there is retail part close by. It is our second stay here already!
January 2024 by Bernie Fuggle
I stayed there early January (7th through 10th). Hotel was clean, room was clean and a good size. The reception staff Hana and Donna were fabulous, charming, helpful, courteous and an absolute delight after a long day on the road. I was a little bit disappointed in the breakfast, I expected a Scottish breakfast but had to make do with the standard English fare. All in all, a very pleasant stay in the city centre. Again my thanks to Hana and Donna for making me feel so welcome.Rooms: Good clean rooms.
January 2024 by Chris Wedge
First time i've stayed in a Holiday Inn, very good and extremely clean hotel, i will be staying again in the Holiday Inns when on my travels.
