February 2024 by Andrew Anderson
Staff are so friendly and helpful always book my holidays here
October 2023 by Grandad Jim
The holiday &flight centre are the best just booked another holiday yesterday that is no 4 a special mention for new girl kaleigh a great addition to the team keep up the great service ????
September 2023 by Alexander Rodger
Very helpful,wont tell you lies just to sell a holiday ?
August 2023 by Mark Watson
I've been a customer of the Holiday & Flight Centre for the best part of 20 years and cannot fault them and Christine in particular who deals with me most of the time.First class service.
August 2023 by pamela anderson
Staff are great very helpful gad some great deals on holidays
August 2023 by kenneth houston
More expensive than Jet2 site and it's jet2 holidays there selling
June 2023 by David Robertson
Great service, made our booking quickly and efficiently
April 2023 by maureen agnew
Staff were nice friendly
April 2023 by Diane Hosie
Never had as much satisfaction as what I have had from holiday and flight centre. Couldn't get any more helpful staff. Would never go past them
April 2023 by Elizabeth Moffat
Me and my cousin were looking for a holiday we looked at this shop outside liked what we seen so we went in got a really friendly girl to help us book our holiday she made tea and coffee that you don't get in most shops now asking us how feel where we come from so looking forward to.our holiday thank you very much for your help
April 2023 by sean Anderson
Can say enough good things about the holiday and flight centre all of the staff here are amazing at what they do and all go above and beyond Michel the manger is fantastic we lost my dad at the start of the year and stopped us cancelling the holiday due to financial difficulties helped us find a cheaper and in my opinion better deal and gave us abit more time with the payments so 1000% use these guys u wont have any regrets
February 2023 by mari doyle
Superb ? as always ? booked a few holidays with them, and they do everything for you. Takes all the pressure so you can enjoy your holiday. Girls are all. amazing x
November 2022 by carol-ann maschinsky
Christine was very helpful, and helped us pick the right holiday for our family, would highly recommend.
November 2022 by Jane Watson
Best place go to book holiday staff are amazing wouldn't go anywherexx
November 2022 by Trendy Tuesday Girl Museum
My mum booked a TUI cruise on the med at this Travel Agency. The cruise itself was delayed by 2 years due to the pandemic. As my mum is in her 70s, she needed a lot of reassurance on covid testing, the different passenger locator forms etc. The Holiday & Flight Centre didn't seem very proactive in helping here with all these things. She had to go in a number of times to sort everything out.The travel agent who handed everything over (the tickets, boarding passes etc) was pleasant enough, but it all felt a bit rushed and last minute. My mum was panicking for a week or so before her cruise because she didn't have the tickets, boarding passes etc until about 2 days before departure.This is probably due to the industry suddenly picking up pace again after the pandemic, but my mum said she could have got the same holiday cheaper going to the TUI agent direct and she felt the TUI travel agents were much more friendly and helpful. She said she wouldn't use the Holiday & Flight Centre again, which is a shame as she had used them a few times in the past (pre covid).Following a response to my review by the owner, which was very reasonable and addressed a number of points, I have upgraded my star rating to a number 4 and do believe that the remaining lost star is mainly due to the impact of Covid on the industry at the moment. I'm sure once things settle down, this will be reflected back on the customers' experience.Thanks for your response @the holiday & flight centre. ??UPDATE: My mum and her partner had an amazing time on their Mediterranean cruise and are still raving about it!! They are saving for their next one. ? They would have happily stayed on the ship the entire time, it was that good. Said it was the best holiday they had ever been on.
